Operations Consultant

Zova Media; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

A next-gen digital agency is seeking a Remote Operations Consultant to improve workflows and advise on operational efficiency. The ideal candidate should have experience in operations and business consulting. This full-time role offers a chance to impact internal systems directly, with potential for growth into a senior position. Join a fast-paced, creative environment and help scale organizational processes.

Qualifications

• Proven experience in operations, business consulting, or workflow management.
• Solid understanding of financial systems, basic accounting, and organizational structure.
• Ability to analyze problems and implement practical, scalable solutions.

Responsibilities

• Work directly with the COO to develop and refine workflow systems.
• Assist in building and optimizing project management frameworks.
• Oversee or advise on financial tracking, logging, and budgeting systems.
• Track and evaluate performance metrics, operational efficiency, and team productivity.

Skills

Operations experience

Financial systems understanding

Project management tools expertise

Communication skills

Problem-solving ability

Tools

Notion

Trello

ClickUp

Airtable

Job description

Overview

Reports to: COO

Location: Remote

Company Description

Zova is a next-gen digital agency built for creative services — specializing in web design, graphics, motion FX, and video editing. We’re building a community-driven brand that blends creativity, tech, and business into one ecosystem. Our structure is designed for long-term scalability, professional development, and high-level creative collaboration.

Role Description

The Operations Consultant is the backbone of Zova’s internal systems — a strategist and executor who keeps workflows clean, teams aligned, and processes efficient. You’ll be advising the COO and executive team on operational improvements, helping establish scalable systems, and ensuring all creative and corporate departments run smoothly.

This role mixes business sense, problem-solving, and organization with a creative understanding of how Zova operates day-to-day.

Qualifications

• Proven experience in operations, business consulting, or workflow management (agency or startup experience preferred)
• Solid understanding of financial systems, basic accounting, and organizational structure
• Strong grasp of project management tools (Notion, Trello, ClickUp, Airtable, etc.)
• Excellent communication and documentation skills
• Ability to analyze problems and implement practical, scalable solutions
• Comfortable working in a startup-style, fast-paced, creative environment
• (Bonus) Knowledge of the digital creative industry (design, content creation, esports, or media production)

Responsibilities

• Work directly with the COO to develop and refine workflow systems across all departments (creative, legal, marketing, etc.)
• Assist in building and optimizing project management frameworks for client and internal operations
• Oversee or advise on financial tracking, logging, and budgeting systems (in collaboration with the CFO)
• Provide input on legal process organization (contracts, agreements, etc.) alongside the Chief of Legal Development
• Track and evaluate performance metrics, operational efficiency, and team productivity
• Recommend and document automation tools and software that boost workflow efficiency
• Prepare clear reports, charts, and breakdowns of operational progress and department alignment
• Act as a consulting bridge between leadership and staff to ensure goals translate into actionable workflows

Receiving

• A chance to directly impact how Zova scales its internal systems
• Collaborative access to the high-table team and decision-making process
• Recognition as a key operational strategist during Zova’s growth stage
• Long-term potential to transition into a permanent Director of Operations or COO-level position

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Technology, Information and Media