OPERATIONS & COMPLIANCE COORDINATOR

Pittsburgh Public Schools; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

Pittsburgh Public Schools is seeking a dedicated Operations & Compliance Coordinator to support Food Service operations across multiple kitchens. Under the supervision of the Food Services Supervisor, you will help ensure USDA/PDE compliance, quality control, and operational excellence.

You will train Cafeteria and Food Service Managers, monitor CEU training, review reports, and collaborate with school leaders to coordinate food service logistics for district initiatives.

Qualifications

• Experience training, coaching, and monitoring staff in a collaborative manner.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Demonstrated proficiency in planning and organization.

Responsibilities

• Oversee day-to-day operations of school kitchens, ensuring compliance and proper operation at multiple sites.
• Train and coach Cafeteria Managers and Food Service Managers in customer satisfaction and compliance procedures.
• Monitor training hours and CEU completion for staff and coordinate with supervisors on improvements.

Skills

Team leadership

Training staff

Multitasking

Decision making

Professionalism

HACCP

ServSafe

Communication

Education

Associate’s Degree in Food Services

Tools

MS Word

Outlook

PowerPoint

Job description

POSITION TITLE

Operations & Compliance Coordinator

JOB DESCRIPTION SUMMARY

Pittsburgh Public Schools employs over 4,000 individuals in various capacities to support the academic achievement and strength of character of the students we serve.

Under the supervision of the Food Services Supervisor the Food Services Operations & Compliance Coordinator is responsible for assisting the Food Service Supervisor in the operations and compliance of a subset of multiple food service kitchens. This position is responsible for assisting in ensuring quality consistency across the schools by using leadership and problem-solving skills to address workplace challenges and ensure operational excellence.

The Food Services Operations and Compliance Coordinator ensures compliance with the guidelines set by the United Stated Department of Agriculture (USDA), Pennsylvania Department of Education (PDE), Allegheny County Health Department, and Pittsburgh Public Schools Department of Food Services.

WORK MONTHS

12

ESSENTIAL FUNCTIONS

• Assist with the oversight of the day-to-day operations of the school kitchens/cafeterias by traveling to a subset of sites and ensuring that the meal program is compliant and operating accurately.
• Work collaboratively with all personnel to ensure that directives, procedures, and communication is consistent across all assigned sites.
• Train and coach Cafeteria Managers and Food Service Managers in customer satisfaction, compliance procedures, and creative program enhancements.
• Track the training hours of Cafeteria Aids, Food Service Workers, Cafeteria Managers, and Food Services Managers to ensure the required Continuing Education Units (CEU) are completed.
• Visit assigned school sites to evaluate the effectiveness of the operations, cleanliness, and compliance and report discrepancies to the Food Service Supervisor.
• Review reports to identify, investigate, and solve discrepancies.
• Attend all monthly in-service team meetings (at assigned sites) hosted by Cafeteria and Food Services Managers.
• Support the Food Service Managers in meeting standards, providing outstanding customer service, and acquiring student input into food service programs.
• Work collaboratively with the Food Services Supervisor, School Leaders, and other stakeholders to coordinate food service logistics for district/school initiatives, programs, and fields trips.
• Assist the Food Services Supervisor in the development and implementation of special projects, performance standards, strategies, and improvements regarding the school food program.
• Keep Food Services Supervisor abreast of the progress and challenges of the school kitchen/cafeteria operations.
• Address regulation and procedure challenges with Food Service Supervisor and collaboratively determine innovative solutions.
• Assist with due process meetings and provide Food Services Supervisor with input regarding employee performance reviews and resolving conflicts at the school sites.
• Accurately complete, maintain, and submit all required daily, weekly, and monthly food service reports, safety records, and paperwork.
• Serves as a backup to cover vacancies or call offs of employees at school kitchen sites.
• Assist with the recruitment and hiring of Food Service employees.
• Stay abreast of and adhere to procedures and standards set forth by the United Stated Department of Agriculture (USDA), Pennsylvania Department of Education (PDE), Allegheny County Health Department, Collective Bargaining Agreements and Pittsburgh Public Schools.
• Maintain a safe, sanitary, and healthy environment.
• Adhere to dress code and hygiene practices.
• Adhere to time clock procedures by signing in and out at schedule start/end times and utilizing the Time Management system to request time off.
• Participate and contribute to departmental, team, and individual planning and goal- setting meetings.
• Communicate professionally at all levels, over the phone, face-to-face, and electronically.
• Other relevant duties as assigned by supervisor in support of the department’s goals and objectives and the district’s mission and strategic plan.

EDUCATION REQUIRED

Associate’s Degree in Food Services or related field; a combination of relevant education and experience may be considered in lieu of a degree.

CERTIFICATION/LICENSURE REQUIRED

N/A

YEARS OF EXPERIENCE

• 3 years of previous experience in food preparation and operational management preferred.

KNOWLEDGE, SKILLS, & ABILITIES

Candidates must be enthusiastic about the fundamental goal of advancing student achievement in an urban public school district. Candidates must be comfortable working in a team committed to better meeting the needs of our student population. In addition, we are seeking candidates with:

• Experience training, coaching, and monitoring staff in a collaborative manner.
• Reliable transportation to travel to various schools and sites.
• Ability to establish priorities, work independently, and proceed with objectives without supervision.
• Possess successful multitasking abilities and can work under pressure while switching between various tasks with ease
• Ability to make sound decisions, lead with confidence and poise while driving enthusiasm in team members.
• Demonstrated skill in planning and organization.
• High sense of professionalism and discretion with sensitive matters.
• Understanding of Hazard Analysis Critical Control Points (HACCP)
• ServSafe Certification required or must complete the ServSafe certification class and pass the exam within 90 days of employment.
• Meal Counting and Claiming for School Meal Programs Certification
• Overview of School Nutrition Programs.
• Flexible schedule to accommodate early morning and late afternoon business needs.
• Ability to be exposed to very hot and cold temperatures, loud equipment sounds including lunchroom crowds and bells.
• Ability to be exposed to cleaning chemicals and equipment that may produce injuries, cuts, or burns if not properly handled correctly.
• Ability to cultivate relationships, work independently and collaboratively as a team player, under pressure with multiple competing deadlines, and with culturally, educationally, and racially diverse internal and external customers.
• Excellent verbal, written communication, and interpersonal skills.
• Demonstrated proficiency in MS Word, Outlook, and PowerPoint.
• Value, demonstrate, and promote diversity, equity, and inclusion.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

The working conditions and physical requirements described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made.

• Ability to lift/carry 35-pound weight.
• Ability to pull and push 4-wheeled dollies weighing 50-70 pounds, may occur 20-35% of the workday.
• Capable of standing 15-20% of the day of which 60 minutes is continual and walking 25-35% of the day of which 20 minutes continual and walking.
• Ability to sit 40 to 60% of the workday.
• Ability to reach on a frequent basis (34-67%) throughout the day while performing typical job functions. Reaching is primarily performed between the knee and shoulder levels. Rarely, (1-10%), overhead reaching is required to secure items stored above head level. Reaching between knee and shoulder levels may be performed unilaterally with either upper appendage on an occasional (11-33%) basis.

APPLICANT ELIGIBILE CRITERIA

N/A

CITY OF PITTSBURGH RESIDENCY REQUIREMENT

This position requires individuals to live in the territorial boundaries of the School District of Pittsburgh. If hired for this position you will be required to establish residence within three calendar months of your hire date with Pittsburgh Public Schools.

Position : 110890

Type : INTERNAL & EXTERNAL

Location : OP-FS-PSK-PRODUCT SITE KITCHEN

MINIMUM PER PAY RATE: $1,969.85-$1,969.85