Operations Clerk - Transportation

National DCP, LLC.; Westampton Township (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid Time Off

Paid holidays

Employee discounts

Job summary

National DCP, LLC. is seeking an Operations Clerk - Transportation in Westampton, NJ, a full-time role supporting dispatch and driver performance during check-in/check-out. You will coordinate routes, track vehicle status, and assist management with delivery duties.

The position emphasizes communication, accuracy, and a proactive approach to handling driver issues, DOT hours-of-service, and route monitoring. NDCP offers full benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 1+ years of office/operations experience preferred.
• Strong oral and written communication skills.
• Proficient with Excel and basic PC literacy.

Responsibilities

• Support dispatch operations at the distribution center and hubs.
• Assist in dispatch of Delivery Routes and Shuttle Routes.
• Track status of vehicles and equipment.
• Address breakdowns, accidents, and driver call-ins.
• Manage driver check-in/check-out, including overages and damages.
• Review driver on-board trip data (PeopleNet).
• Report hours-of-service non-compliance and over/under hours.

Skills

Strong communication

Attention to detail

Office/administrative skills

Education

High School Diploma

Tools

Excel

PeopleNet

Job description

Overview

Job Title: Operations Clerk - Transportation – National DCP

Location: Westampton, NJ

Job Type: Full-time

Take your career to the next level with NDCP!

Overview:Join National DCP, LLC (NDCP) as a Transportation Operations Clerk,where you’ll play a key role in supporting our fast-paced distribution operations for Dunkin’ restaurants. The primary function of this position will be to coordinate and document driver performance related to the check-in and check-out duties during the dispatch process. Communicates with the management staff on various administrative duties associated with customer deliveries.

NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Why Join NDCP?

• Competitive hourly pay
• Full benefits: medical, dental, vision, 401(k) with match
• Paid time off, paid holidays, and employee discounts
• Room to grow—career advancement across departments

Benefits you can count on:

NationalDCP offers a robust benefits suite check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company‑paid life, AD&D, short‑ and long‑term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

Responsibilities

• Support dispatch operation at distribution center and related hubs ensuring that all routes are being monitored and completed appropriately.
• Assist in dispatch of Delivery Routes and Shuttle Routes.
• Track status of vehicles and equipment.
• Reacts to breakdowns, accidents, and driver call-ins.
• Manage the driver check-in process to address overages, shortages & damages along with proper driver sign out at end of shift.
• Review PeopleNet trips from driver on-board computer.
• Report non-compliance with Department of Transportation Hours of Service.
• Track over/under hours for route drivers.
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent required
• 1+ years of experience in an office/operation setting
• Strong oral and written communications skills
• Ability to interact well with employees and customers
• PC Literate with advanced-level Excel skills
• Strong attention to detail
• DOT and Hours of Service knowledge a plus

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.