Operations Clerk

Kelly Services, Inc.; San Francisco (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A staffing and consulting firm is seeking an Operations Clerk III to provide administrative support. In a remote role located in San Francisco, CA, the candidate will manage schedules, troubleshoot issues, and ensure communication between fleet operations and management. Ideal for those with a high school diploma and 2-4 years in operations. Offers medical, dental, vision, and retirement benefits.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement savings plan

Paid holidays

Sick leave

Qualifications

• 2–4 years of relevant experience in operations or administrative support.
• Ability to work nights and weekends.
• Reliable internet connection for remote work.

Responsibilities

• Upload fleet schedules and maintain accurate records.
• Review and investigate delivery issues.
• Provide live support and troubleshoot technical issues.

Skills

Proficiency with Google Sheets

Excellent communication skills

Organizational skills

Problem-solving skills

Education

High school diploma or equivalent

Tools

Google Sheets

Excel

Job description

Title : Operations Clerk III

Contract Duration : Dec, 2025

Contract Type : W2 under Staffing Supplier

Pay Rate : $22,86 / h

Start Date : asap

Location : San Francisco, CA (2nd St), remote / work-from-home

Visa Sponsorship : Not provided

Executive Summary

We are seeking a strategic, resourceful, and high-performing Operations Clerk III to provide administrative and operational support our client's LCSP (Local Commerce Service Partner) team. In this role, you will play a key part in supporting the partner fleet operations by managing schedules, resolving issues, and ensuring smooth communication and high service standards. The ideal candidate thrives in a fast-paced remote environment, works independently, and contributes to both daily operations and continuous improvement.

Responsibilities

• Upload fleet schedules to our client's platform and maintain accurate records
• Review and investigate delivery issues to identify root causes and recommend improvements
• Make decisions on quality infraction appeals and deactivate poor performers as needed
• Provide live support and troubleshoot technical issues / app glitches for LCSP partners
• Communicate updates and progress regularly via Slack, Zoom, and email to both partners and management
• Conduct other analyses and administrative tasks as assigned by management
• Adhere to detailed instructions and protocols to ensure high-quality execution

Skills & Qualifications

• High school diploma or equivalent, with 2–4 years of relevant experience in operations or administrative support
• Proficiency with Google Sheets and / or Excel for record-keeping and analysis
• Ability to work nights and weekends (Thursday / Friday : 4 : 00 PM - 12 : 30 AM; Saturday / Sunday : 8 : 00 AM - 4 : 30 PM)
• High-speed, reliable internet connection for remote work
• Capacity to work independently, manage workload, and solve problems in a remote / WFH setting
• Nice to Have
• Experience supporting logistics or fleet operations
• Familiarity with troubleshooting apps and tech support
• Excellent communication and organizational skills

Benefits and About Kelly

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what’s next with Kelly

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.