Operations Clerk

RowanEDC Partnership; Northern (KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

PTO

401(k) with match

Tuition reimbursement

Training opportunities

Job summary

DHL Supply Chain is hiring for an Operations Clerk (Traffic Clerk) to support clerical and dispatch tasks at our facility. The role requires handling manifests, billing, and customer communications to maintain high service levels.

The position operates 2nd shift, Monday through Friday, 3:00 pm to 11:30 pm, with overtime as needed. WMS experience is preferred and a strong emphasis on accuracy and team collaboration is essential.

Qualifications

• 1-2 years related experience.
• High School Diploma or Equivalent, preferred.

Responsibilities

• Provide clerical and administrative support to the assigned location.
• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! New Location!

At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. Join us. Work with us. Grow with us.

Position: Operations Clerk (Traffic Clerk)

Shift: 2nd shift / Monday - Friday / 3pm to 11:30 pm / Overtime required based on business needs.
Pay: $21.50 per hour / Plus $1.00 shift preimum for working on 2nd shift.

• Check Drivers in and out the system. Chalking trailers, Dispatching loads, BOL'S and printing drivers paperwork.
• Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
• Perform operational tasks to ensure highest customer standards within one or more departments to include: inbound, outbound, domestic and international shipping, receiving.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide clerical and administrative support to the assigned location

Key Accountabilities

• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Required Education and Experience

• 1-2 years related experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.