Operations Clerk

DHL; Horn Lake (MS); On-site; Confidential; Full time

Job summary

DHL Supply Chain is hiring for an Operations Clerk in Mississippi. The role supports clerical and administrative tasks at the assigned location, focusing on warehouse operations, shipping/receiving, and data entry within the WMS environment.

The position runs on a second shift (12:30pm–9:00pm, Mon–Fri) with overtime as needed. Pay is $20.35 per hour plus a $0.50 shift differential.

Qualifications

• Minimum 1 year of experience in a warehouse/logistics role.
• Strong customer service and written/oral communication with clients and carriers.
• Experience with scheduling and dispatching, safety and accuracy in data entry.

Responsibilities

• Code delivery manifests and prepare billing.
• Input delivery information into computer systems.
• Assist with dispatching as needed and handle settlement issues.
• Communicate delivery details with customers and drivers.
• Prepare purchase orders for signature and maintain files.

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Warehouse Management Systems (WMS), Inventory Control, Auditing, Transportation, Trucking, Shipping, Receiving.

Position: Operations Clerk
Shift: Second (2nd) Mid Shift 12:30pm - 9:00pm Monday-Friday. Overtime required based on business needs.
Pay: $20.35 an hour plus a $0.50 Shift Differential

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• A minimum of (1) one year's experience in the following:
• This is a hands‑on role that is spent most of shift out on the warehouse floor and may require material handling duties to include extended periods of standing and walking.
• Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
• Perform operational tasks to ensure highest customer standards within one or more departments to include: inbound, outbound, domestic and international shipping, receiving.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Provide clerical and administrative support to the assigned location

Key Accountabilities:

• Codes delivery manifests and prepares billing.
• Compiles statistical information from manifest data and prepares related report.
• Inputs delivery information into computer.
• Assists with dispatching as needed.
• Handles owner/operator settlement problems.
• Contacts customers to confirm delivery details.
• Checks postponements and cancellations against delivery manifest.
• Prepares purchase orders for signature.
• Answers telephones.
• Types correspondence for department managers.
• Maintains the department files.

Required Education and Experience:

• 1-2 years related experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

#LI-Onsite

#LI-DNI