Operations & Claims Analyst

Delta Dental of Rhode Island; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Delta Dental of Rhode Island is seeking an Operations Analyst to join the Providence-based team. The role supports client setup, system configuration, claims resolution, and quality control of client-related transactions, acting as a key resource across departments.

The analyst will research rules, oversee workflow, and assist in testing and special projects while ensuring accuracy and timely processing of client information.

Qualifications

• Excellent communication and organizational skills required.
• Attention to detail and accuracy essential.
• Prior knowledge of database programs preferred.

Responsibilities

• Record system transactions to account for changes in a client’s information.
• Perform quality control checks of system transactions.
• Manage client-related information and transactions; renewal processing.
• Research and configure system rules based on client changes and policy updates.
• Assist in evaluating system releases and participate in pre-release testing.

Skills

Excellent communication

Organizational skills

Attention to detail

Database knowledge

Education

High School diploma or equivalent (Associates or Bachelors preferred)

Job description

Delta Dental of Rhode Island is seeking an Operations Analyst to join the Providence-based team. The role supports client setup, system configuration, claims resolution, and quality control of client-related transactions, acting as a key resource across departments.

The analyst will research rules, oversee workflow, and assist in testing and special projects while ensuring accuracy and timely processing of client information.