Operations Business Specialist

Pitt Ohio; Pittsburgh (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental and vision

401(k) and profit sharing

Paid time off and holidays

People-first environment

Job summary

PITT OHIO is seeking an Operations Business Specialist in Pittsburgh, PA. The role focuses on supporting terminal operations, driving cross-functional improvements, and training staff on new processes and technology.

The ideal candidate has an associate degree or equivalent in logistics or business, at least five years in transportation, and strong communication and analytical skills. Travel and weekend/evening hours may be required; benefits are offered by the family-owned carrier.

Qualifications

• Associate degree or equivalent work experience in LTL Operations, Logistics, or Business Management.
• Minimum 5 years of experience in the transportation field, preferably LTL.
• Strong understanding of business processes related to Operations.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Previous business software testing experience is preferred.

Responsibilities

• Support terminal personnel when issues arise.
• Travel to network terminals to fill in and train new hires on SOPs.
• Collaborate with cross-functional teams to implement technology-based solutions.
• Test, document, and provide feedback on new solutions to IT and partners.
• Train and mentor staff on new process changes and technology initiatives.
• Develop strategies to sustain improvements and maintain documentation.
• Monitor and report progress on projects to senior management.
• Identify and recommend improvements to organizational processes and methods.
• Remain flexible to additional responsibilities as required.

Skills

Cross-functional collaboration

Communication

Analytical thinking

Problem-solving

Time management

Education

Associate degree or equivalent work experience in LTL Operations, Logistics, or Business Management

Tools

Microsoft Office

PowerBI

Job description

Overview

PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as an Operations Business Specialist at our Pittsburgh, PA location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

What PITT OHIO Offers

• Competitive pay
• Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
• Paid time off and holiday
• A respectful, people first work environment
• Well-maintained equipment & modern facilities

If you’re looking to join a company with a strong culture and a commitment to its employees, PITT OHIO is the place for you.

Responsibilities

• Support terminal personnel when issues arise
• Travel to terminals in the network to fill in when required and/or train new hires on SOPs
• Collaborate with cross-functional teams to ensure technology-based solutions are implemented and corporate wide improvements are realized
• Ensure that newly developed solutions or enhanced applications are thoroughly tested, documented, and appropriate feedback is provided to IT and partnering Companies
• Train and mentor staff on new process changes and technology-based initiatives
• Develop strategies and plans to assure sustainability of improvements
• Develop and maintain process documentation to support process improvement
• Monitor and report progress on projects and performance to senior management
• Identify and recommend improvements to organizational processes and methods
• Remain flexible to additional responsibilities as required; react to change effectively and handle other essential tasks as assigned

Other Duties

• Assist with various IT&S/Operations projects as needed
• Travel to terminals in the network to observe operations and recommend improvements
• Collect and review PowerBI KPI reports to support project initiatives
• Support the other Team members in the department

Qualifications

• Associate degree or equivalent work experience in LTL Operations, Logistics, or Business Management
• Minimum of 5 years work experience in the Transportation field – preferably LTL
• Must possess a strong understanding of business processes relating to Operations
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Previous business software testing experience is preferred
• Strong analytical and problem-solving skills
• Outstanding time management and organizational skills to meet multiple deadlines
• Must be competent and proficient in Microsoft Office Software products
• Persuasive presentation skills
• Travel up to 50% is required
• Hours of work must be flexible, including weekends and evenings
• Commitment to continuous learning and improvement
• Fluent command in the English language is required to efficiently communicate with internal and external customers

Working Conditions/Physical Requirements

• Candidates must be able to efficiently communicate, observe operations facilities and activities, and learn our business from the \"trenches\".
• Sedentary work - exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are only required occasionally.
• Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.
• Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.
• Talking and hearing required to communication with and listen to others to share or receive information. Occasionally exposed to noise including telephone, office machinery, and conversations of others.

PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data or other legally protected status.