Operations & Business Growth Associate

Klemchuk PLLC; Dallas (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Free parking

Professional work environment

Job summary

Klemchuk PLLC, a Dallas-based boutique IP and business law firm, seeks an ambitious administrative professional to help build scalable operations. The role focuses on owning projects, improving workflows, and implementing automation to support multiple business ventures connected to the firm.

With 3–7 years of professional experience, you will manage intake, scheduling, client relations, billing, and cross-functional projects, in a fast-paced onsite Dallas environment.

Qualifications

• 3–7 years of professional experience applicable to an expanding role.
• Ability to identify improvement opportunities and implement solutions.
• Document processes, workflows, and SOPs with clarity.
• Develop workflows and automation to scale operations.
• Ownership mindset and a track record of delivering results.

Responsibilities

• Lead screening, sales pipeline management, and assisting with client intake.
• Executive scheduling and priority management.
• Relationship management and business development follow-up.
• Create and schedule LinkedIn and other social media content.
• Assist with mediation practice development and scheduling.
• Client billing, Clio payments, light QuickBooks Online bookkeeping.
• Manage accounts payable through Bill.com.
• Prepare weekly KPI and scoreboard reports.
• Coordinate special projects across the firm, Engage Workspace, and mediation practice.
• Improve workflows, document SOPs, implement AI and automation.
• Provide assistance with administrative operations and train team members on systems you create.

Skills

Detail-oriented

Analytical

Positive

Resourceful

Professional

Organized

Dependable

Curious

Socially polished

Sense of urgency

Tools

Apple computers

Microsoft 365 for Mac

Excel

Clio

QuickBooks Online

Bill.com

LinkedIn

Canva

ChatGPT

Monday.com

Mailchimp

Job description

Klemchuk PLLC, a Dallas-based boutique IP and business law firm, seeks an ambitious administrative professional to help build scalable operations. The role focuses on owning projects, improving workflows, and implementing automation to support multiple business ventures connected to the firm.

With 3–7 years of professional experience, you will manage intake, scheduling, client relations, billing, and cross-functional projects, in a fast-paced onsite Dallas environment.