Operations Associate, Woodlawn, #606

Gopuff; Woodlawn (MD); On-site; Full time

Job summary

Gopuff is seeking Operations Associates to join their team. This role involves picking, packing, and managing inventory while ensuring compliance with health and safety guidelines. Ideal candidates should have a high school diploma and be flexible with their shifts.

Benefits

$500 90-day referral bonus

Qualifications

• Experience in restaurant or retail preferred.
• Availability for flexible shifts including nights and weekends.

Responsibilities

• Pick and pack items for dispatch to customers.
• Receive and verify orders/invoices; resolve discrepancies.
• Manage inventory and re-shelving of canceled orders.

Skills

Flexibility

Basic knowledge of web-based software

Ability to lift up to 49 pounds

Education

High School Diploma or GED

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Reporting directly to a Site Leader, OAs play an essential role, requiring drive, perseverance, positivity, and enthusiasm. Responsibilities include picking, packing, receiving product within our site and kitchen (if applicable), and working with partner drivers.

Customers turn to Gopuff for their everyday essentials—day and night, rain or shine. We're building a team of thinkers, dreamers, and risk-takers to reshape retail faster than ever. And it doesn't hurt if you like snacks.

Responsibilities:

1. Pick and pack items for dispatch to customers
2. Receive and unpack pallets from vendors; ensure inventory matches purchase orders/invoices; resolve discrepancies
3. Manage inventory and re-shelving of canceled orders
4. Clean and organize the sales floor and facility
5. Manage waste and spoilage following FIFO practices
6. Contact customers for substituted or out-of-stock items
7. Handle, scan, and move products safely and efficiently
8. Stand, push, pull, squat, bend, reach, and walk during shifts
9. Use carts, pallet jacks, dollies, and equipment to move products
10. Handle products that may contain tobacco, nicotine, or alcohol
11. Work in freezer locations periodically
12. Walk several flights of stairs as needed
13. Prepare quality beverages and food items according to recipes and standards
14. Ensure accuracy in food and beverage packaging for delivery
15. Follow health, safety, and sanitation guidelines
16. Receive and verify orders/invoices; resolve discrepancies related to expiration dates
17. Maintain organization and standards in the kitchen, managing waste and spoilage
18. Prepare, package, and stage orders for delivery

Qualifications:

1. High School Diploma or GED
2. Experience in restaurant or retail (preferred but not required)
3. Availability for flexible shifts including mornings, evenings, nights, weekends, and holidays
4. Basic knowledge of web-based software (e.g., Google G-Suite)
5. Ability to stand and walk for entire shifts
6. Ability to lift up to 49 pounds

#LI-DNP

Incentives:

• $500 90-day referral bonus

Pay:

• Pay varies by location based on market pricing and cost of labor index
• Baltimore, MD Salary Range: $15.25/hour
• Starting pay depends on skills, experience, qualifications, location, and market conditions

At Gopuff, we understand life can be unpredictable. Whether you forget milk, run out of pet food, or need ice cream at midnight, we’re here to deliver in minutes. Join us on Team Blue and help bring a new age of convenience to an unpredictable world.

Gopuff is an equal opportunity employer, committed to diversity and inclusion. We encourage all qualified individuals to apply.