Operations Associate, Special Projects Remote - US

Grow Therapy; Mission (KS); Remote; USD 90,000 - 119,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Associate to enhance business operations and drive impactful initiatives. In this role, you will lead complex projects, design scalable systems, and collaborate with various stakeholders to tackle strategic challenges. The ideal candidate is a problem solver with a strong data-driven mindset, ready to thrive in a fast-paced environment. If you're passionate about making a difference in mental healthcare and enjoy working in a collaborative setting, this opportunity is perfect for you!

Qualifications

• 4+ years of experience in management consulting or strategy and operations.
• Expert-level skills in Excel/Google Sheets and strong SQL skills.

Responsibilities

• Lead high-impact projects and initiatives from scoping to execution.
• Design and implement scalable systems and workflows for efficiency.

Skills

Problem Solving

Data Analysis

Agility

Collaboration

Education

Bachelor's Degree

Tools

Excel

Google Sheets

SQL

Job description

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

We’re looking for an Operations Associate on the Business Operations team to drive high-impact, cross-functional initiatives that improve how Grow Therapy scales and operates. Your responsibilities will include leading complex projects, building scalable systems, and partnering across teams to solve critical business challenges.

What you’ll be doing:

• Lead high-impact, cross-functional initiatives from scoping to execution, ensuring alignment, accountability, and measurable outcomes.
• Identify and solve strategic or operational problems that don’t clearly fall within a single team’s remit, often in ambiguous or fast-changing areas.
• Design and implement scalable systems, workflows, or processes that improve efficiency, quality, or decision-making across the business.
• Collaborate with stakeholders across functions (e.g., Operations, Data, Strategic Partnerships, Payor Success, etc.) to understand needs, drive alignment, and support execution.

The salary range for this position is $90,844.00 - $118,750.00 USD.

You’ll be a good fit if you are:

• A Problem Solver: You have 4+ years of experience in management consulting and/or strategy and operations at a high-growth startup. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes.
• A data-driven decision maker: You have expert-level Excel/Google Sheet modeling skills and have strong SQL skills. You ground your thinking in data, using metrics and analysis to uncover insights, validate hypotheses, and guide operational decisions.
• Mission-Driven: You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission.
• Agile: You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge.
• A Team Player: You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

As part of our recruitment process, we use a third-party AI tool (Covey) to assist in the initial screening of resumes and applications. This tool analyzes candidates' qualifications based on the information provided in the application to identify potential matches. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring.

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