Operations Associate - Southern Hills Mall

JCPenney; Sioux City (IA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking an Operations Associate to enhance customer experiences at a bustling retail location. This entry-level position involves a variety of store operations, from customer service to merchandising strategies. You will play a key role in ensuring the store is ready for customers, restocking merchandise, and maintaining a clean and organized environment. If you enjoy working in a dynamic team and are passionate about providing excellent service, this role offers a fantastic opportunity to grow and develop in the retail sector.

Benefits

Medical/Dental/Vision Insurance

401(k) Matching

Paid Time Off

Employee Discounts

Holiday Pay

Qualifications

• 1-2 years of retail experience preferred.
• Ability to learn about products and store processes.

Responsibilities

• Assist customers with excellent service and product knowledge.
• Restock merchandise and maintain product availability.
• Organize stock and keep the backroom clean.

Skills

Customer Service

Problem Solving

Teamwork

Merchandising

Education

High School Diploma

Job description

Operations Associate - Southern Hills Mall

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Job Overview

The Operations Associate creates an outstanding customer experience by performing various store operations. This early morning position involves working with a team to prepare the store before opening.

Primary Responsibilities

1. Customer Service: Assist customers promptly and effectively, providing excellent service and product knowledge.
2. Pricing and Signage: Update ticket prices and signage efficiently across the store.
3. Replenishment: Restock merchandise to meet customer needs and maintain product availability.
4. Receiving Merchandise: Unload trucks and organize stock in the backroom.
5. Backroom Standards: Keep the stockroom safe, clean, and organized.
6. Omnichannel Support: Contribute to initiatives like Buy Online Pickup in Store, Ship from Store, and online order management.
7. Merchandise Strategy: Execute merchandising plans accurately to enhance customer experience.
8. Learning and Development: Continuously learn about products, safety, and store processes.

Core Competencies & Achievements

• Results: Solve problems, make decisions, and drive sales and customer satisfaction.
• Ownership: Provide excellent service, build respectful relationships, and take accountability.
• Intensity: Proactively improve the customer experience with energy and urgency.
• Experience: 1-2 years retail experience preferred.

Benefits

Eligible associates receive a benefits package including medical/dental/vision, life insurance, paid time off, and 401(k) matching. Discounts on merchandise and holiday pay are also available. Visit yourjcpbenefits.com for details.

About JCPenney

JCPenney is a retail destination serving diverse American families with a wide range of products and services. Celebrating over 120 years, it operates over 650 stores and an online platform, connecting with customers through shopping and community engagement.

Job Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Retail