Operations Associate, South Boston, #130

Gopuff; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Gopuff is seeking Operations Associates to join their operations team in Boston. The role involves picking, packing, and managing inventory while ensuring safety and cleanliness. Ideal candidates are flexible, able to lift heavy items, and have a high school diploma. Join a dynamic team reshaping retail!

Benefits

$500 90-day referral bonus

Qualifications

• Experience in restaurant or retail preferred but not required.
• Availability for mornings, evenings, weekends, nights, and holidays.

Responsibilities

• Pick and pack items for dispatch to customers.
• Manage inventory and re-shelving of canceled orders.
• Follow health, safety, and sanitation guidelines.

Skills

Flexibility

Basic Knowledge of Web Applications

Ability to Lift 49 Pounds

Education

High School Diploma or GED

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Reporting directly to a Site Leader, OAs play an essential role by demonstrating drive, perseverance, positivity, and enthusiasm. Responsibilities include picking, packing, receiving products within our site and kitchen (if applicable), and coordinating with partner drivers.

Customers rely on Gopuff for their everyday essentials—day and night, rain or shine. We are building a team of thinkers, dreamers, and risk-takers eager to reshape retail faster than ever. And it doesn't hurt if you like snacks!

Responsibilities:

1. Pick and pack items for dispatch to customers.
2. Receive and unpack pallets, ensure inventory matches purchase orders/invoices, and resolve discrepancies.
3. Manage inventory and re-shelving of canceled orders.
4. Maintain cleanliness and organization of the sales floor and facility.
5. Manage waste and spoilage following FIFO practices.
6. Contact customers regarding substitutions or out-of-stock items.
7. Handle, scan, and move products safely and efficiently.
8. Stand, push, pull, squat, bend, reach, and walk during shifts.
9. Use carts, pallet jacks, dollies, and equipment to move products.
10. Handle products containing tobacco, nicotine, and/or alcohol.
11. Work periodically in freezer locations.
12. Walk several flights of steps as needed.
13. Prepare quality beverages and food items following recipes and standards.
14. Ensure accuracy in food and beverage packaging for delivery.
15. Follow health, safety, and sanitation guidelines.
16. Receive, verify, and resolve discrepancies in orders/invoices.
17. Maintain organization and standards in the kitchen, managing waste and spoilage.
18. Prepare, package, and stage orders for delivery.

Qualifications:

• High School Diploma or GED.
• Experience in restaurant or retail (preferred but not required).
• Ability to work flexible hours, including peak shifts (1st, 2nd, 3rd).
• Basic knowledge of web-based applications (e.g., Google G-Suite).
• Ability to stand and walk throughout shifts.
• Lift up to 49 pounds.
• Availability for mornings, evenings, weekends, nights, and holidays.

#LI-DNP

Incentives:

• $500 90-day referral bonus.

At Gopuff, we understand life’s unpredictability. Whether it’s forgetting milk, running out of pet food, or needing ice cream late at night, we deliver your wants and needs in minutes. Join us in bringing convenience to an unpredictable world and be part of Team Blue.

Gopuff is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified individuals to apply.