Operations Associate, Shady Side, #371

Gopuff; Pittsburgh (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at an innovative retail company as an Operations Associate! This entry-level position involves essential tasks such as picking and packing orders, managing inventory, and ensuring customer satisfaction. With the potential for permanent employment based on performance, you’ll be part of a forward-thinking organization that values drive and enthusiasm. If you're ready to take on a variety of operations responsibilities in a fast-paced environment, this opportunity is perfect for you. Embrace the challenge and help reshape the world of retail with your skills and dedication!

Benefits

$500 90-day referral bonus

Qualifications

• High School Diploma or GED required; retail experience preferred.
• Ability to lift up to 49 pounds and work flexible hours.

Responsibilities

• Pick and pack items for dispatch to customers.
• Manage inventory and ensure accuracy of food and beverage orders.

Skills

Ability to work flexible hours

Experience in restaurant or retail environment

Basic web-based software knowledge

Physical stamina for standing and walking

Education

High School Diploma or GED Equivalent

Tools

Pallet jacks

Dollies

Carts

Job description

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers. This is a temporary position with the opportunity to be converted to permanent employment based on tenure and performance.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before.

Responsibilities:

• Pick and pack items for dispatch to customers
• Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
• Manage inventory and re-shelving of canceled orders
• Clean and organize sales floor and overall facility
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items
• Handle, scan and move product in a safe and well-organized manner
• Stand, push, pull, squat, bend, reach and walk during shifts
• Use carts, pallet jacks, dollies and other equipment to move product
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts
• Capability to walk several flights of steps periodically throughout the day
• Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
• Ensure accuracy of all food and beverage packaged for delivery
• Follow health, safety and sanitation guidelines for all products
• Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
• Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
• Prepare, package and stage/handoff orders

Qualifications:

• High School Diploma or GED Equivalent
• Experience working in a restaurant or retail environment (preferred, not required)
• The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Stand and walk for the duration of an assigned shift
• Lift up to 49 pounds
• Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Incentives:

• $500 90-day referral bonus

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes. And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries