Operations Associate - Rivertown Crossing

JCPenney; Grandville (MI); On-site; USD 55,000 - 65,000; Part time

Job summary

Join a leading retail company as an Operations Associate, where you'll enhance customer experiences by managing store operations. This part-time role involves customer service, merchandise management, and teamwork to ensure a smooth store operation, especially during early hours. Ideal for those with retail experience looking to contribute to a dynamic team.

Benefits

Medical/Dental/Vision benefits

Paid vacation/holidays

401(k) with Company match

Associate discount on merchandise

Qualifications

• 1-2 years retail experience required.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Provide excellent customer service and assist customers.
• Execute pricing and signing on merchandise.
• Replenish and restock the store.

Skills

Customer Service

Problem Solving

Teamwork

Job description

Operations Associate - Rivertown Crossing

Join to apply for the Operations Associate - Rivertown Crossing role at JCPenney

Operations Associate - Rivertown Crossing

2 months ago Be among the first 25 applicants

Join to apply for the Operations Associate - Rivertown Crossing role at JCPenney

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.

Primary Responsibilities

• Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
• Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
• Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
• Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
• Backroom standards: You keep the stockroom safe, clean, and organized .
• Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
• Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
• Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
  
  

Core Competencies & Accomplisments

• Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
• Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
• Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
• Work experience- 1-2 years retail experience
  
  

At this time, JCPenney does not anticipate closing this job opportunity.

What You Get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

Referrals increase your chances of interviewing at JCPenney by 2x

Sign in to set job alerts for “Operations Associate” roles.

Grand Rapids, MI $55,000.00-$65,000.00 2 days ago

Grand Rapids, MI $110,000.00-$122,000.00 3 weeks ago

Part-Time Stockroom Operations Associate (Early Morning)

Administrative Assistant - Quality Managment * Days - 40hrs/wk

Operations Associate - Woodland Shopg Cntr

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.