Operations Associate - Pompano Beach Mall

JCPenney; Pompano Beach (FL); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking an Operations Associate to enhance customer experiences at their Pompano Beach Mall location. This role involves early morning shifts, focusing on operational tasks such as customer service, merchandise replenishment, and maintaining store standards. The ideal candidate will thrive in a team environment and contribute to various omnichannel initiatives. With a commitment to inclusivity and community engagement, this position offers a competitive benefits package and opportunities for growth within the retail sector.

Benefits

Medical/Dental/Vision Insurance

Life Insurance

Paid Vacation and Holidays

401(k) with Company Match

Employee Discounts

Qualifications

• 1-2 years of retail experience preferred.
• Ability to assist customers promptly and effectively.

Responsibilities

• Assist customers and provide excellent service.
• Update pricing and signage efficiently.
• Ensure merchandise is stocked and organized.

Skills

Customer Service

Retail Experience

Operational Efficiency

Team Collaboration

Job description

Operations Associate - Pompano Beach Mall

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Job Overview

The Operations Associate is responsible for creating an outstanding customer experience by performing various operational functions within the store. This is an early morning position, working with a team to complete tasks before the store opens.

Primary Responsibilities

1. Customer Service: Assist customers promptly and effectively, providing excellent service and support.
2. Pricing and Signage: Update ticket prices and signage efficiently across the store.
3. Replenishment and Restocking: Ensure merchandise is stocked and available, assisting in pulling and preparing items for sale.
4. Receiving Merchandise: Unload trucks and organize merchandise in the backroom.
5. Backroom Standards: Maintain a safe, clean, and organized stockroom.
6. Omnichannel Support: Contribute to Buy Online Pickup in Store, Ship from Store, and other omnichannel initiatives.
7. Merchandise Strategy: Execute merchandising plans accurately to enhance the customer shopping experience.
8. Learning and Development: Engage in ongoing training and development on store processes and merchandise.

Core Competencies & Achievements

• Results-Oriented: Make decisions that drive sales, profit, and customer satisfaction.
• Ownership: Deliver excellent customer service, build positive relationships, and take accountability.
• Proactive: Seek continuous improvement in customer experience and operational efficiency.
• Experience: 1-2 years retail experience preferred.

Benefits

Eligible associates receive a competitive benefits package including medical/dental/vision, life insurance, paid vacation and holidays, 401(k) with company match, and employee discounts. For more details, visit yourjcpbenefits.com.

About JCPenney

JCPenney is a retail destination serving diverse American families with a broad product range in fashion, home, beauty, and jewelry. With over 650 stores and an online presence, JCPenney offers a seamless shopping experience across multiple channels. Celebrating 120 years, the company values inclusivity, community engagement, and connecting with customers.

Additional Details

• Seniority Level: Entry level
• Employment Type: Part-time
• Job Function: Management and Manufacturing
• Industry: Retail