Operations Associate - Las Vegas

Tourneau|Bucherer; Las Vegas (NV); On-site; USD 42,000 - 52,000; Full time

Job summary

Tourneau seeks an Operations Associate in Las Vegas to support management and keep back-office functions efficient. Responsibilities include processing payments, receiving/shipping merchandise, and daily sales reporting, with emphasis on accuracy and security.

The role requires a polished, self-motivated team player able to work a flexible schedule and contribute to ongoing process improvements within a high-end retail environment.

Qualifications

• At least 1 year of work in retail operations, inventory or cash offices.
• Experience in accounting or finance is a plus.
• Excellent numerical aptitude and detail oriented.
• A bachelor’s degree is preferred.

Responsibilities

• Process all sales transactions in accordance with procedures (cash, credit, checks).
• Process lay-aways and maintain associated merchandise securely.
• Process credit applications via merchant website.
• Receive merchandise, update inventory, verify SKUs and resolve discrepancies.
• Distribute and ship merchandise according to procedures, including transfers between stores.
• Create Daily Business Report (DBR) reporting daily sales and financials.
• Prepare cash deposits and maintain cash drawer.
• Maintain serialized warranties information and back-office procedures.
• Answer store calls and assist as needed.

Skills

Retail operations

Cash handling

Inventory management

Financial reporting

Attention to detail

Education

Bachelor's degree preferred

Tools

Inventory system

Job description

Job Title: Operations Associate

Reports to:Operations Manager/Operations Director

Division: Retail

Overview:

The Operations Associate is responsible for supporting management to ensure the back office operates at peak efficiency in supporting store operations. This includes promptly processing all payments, receiving and shipping merchandise into and out of the store, as well as daily sales reporting.

Responsibilities:

• Process all sales transactions in accordance with corporate procedures. This includes cash, credit and checks.
• Process all lay-aways and maintain associated merchandise in a secure manner.
• Process credit applications through merchant web site.
• Receive all merchandise into the store, update inventory system and verify that all sku numbers are accurate. Resolve discrepancies as required.
• Distribute merchandise to appropriate areas within the store.
• Ship merchandise from store in accordance with established procedures. This includes corporate and customer shipments as well as transfers between stores.
• Create Daily Business Report (DBR) to report daily sales and associated financials.
• Create trade-in report detailing daily trade-in activities.
• Prepare cash deposit for bank and ensure the funds are deposited the following business day.
• Maintain cash drawer.
• Maintain information on all serialized warranties.
• Responsible for remaining current on all corporate procedures relating to the back office. Educate store personnel on new procedures as needed.
• Print out case report from inventory system for Sales Professionals to use in inventory count.
• Answer all incoming calls to the store and transfer as appropriate or take messages.
• Other duties as assigned.

Requirements:

• Must have a polished and professional appearance with a positive attitude.
• Self-motivated.
• Must be able to work a flexible schedule throughout the week.
• A team player.

Qualifications:

• The ideal candidate must have at least 1 year of work in retail operations, inventory or cash offfices.
• Experience in accounting, finance a plus.
• Excellent numerical aptitude and detail oriented.
• A bachelor’s degree is preferred.