Operations Associate, Jackpocket (Part Time)

DraftKings Inc.; Little Rock (AR); On-site; Part time

Job summary

A leading company in sports and entertainment is seeking a part-time Operations Associate to manage customer lottery ticket orders and ensure operational efficiency. This role requires flexibility, strong attention to detail, and excellent communication skills. Join a dynamic team that is shaping the future of responsible gaming.

Benefits

Bonuses

Equity

Benefits

Qualifications

• Flexible schedule, including weekends and holidays.
• Experience in fast-paced environments.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions.
• Keep systems updated with real-time order statuses.
• Organize workflows to meet daily objectives.

Skills

Customer Service

Communication

Time Management

Attention to Detail

Tools

Microsoft Excel

Job description

Operations Associate, Jackpocket (Part Time)

Join to apply for the Operations Associate, Jackpocket (Part Time) role at DraftKings Inc.

Overview

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming. You’ll face challenging but rewarding tasks that will accelerate your growth and help us create unforgettable moments for our customers.

Role Responsibilities

• Manage and process customer lottery ticket orders and redemptions at our fulfillment center, ensuring accuracy.
• Keep systems updated with real-time order statuses and tracking information.
• Organize workflows to meet daily objectives and deadlines.
• Maintain printing and scanning equipment to ensure smooth operation.
• Support operational projects as needed to contribute to team success.

Qualifications

• Flexible schedule, including weekends and holidays, with reliable attendance.
• Experience in fast-paced environments, familiarity with technology and software like Microsoft Excel.
• Self-motivated with strong attention to detail and ability to prioritize tasks independently.
• Excellent customer service, communication, and time management skills.
• Physical ability to stand, walk frequently, and lift up to 25 lbs.

Additional Information

Headquartered in Boston, DraftKings is a publicly traded company (NASDAQ: DKNG). Employment may require obtaining a gaming license, with guidance provided. The hourly rate ranges from $14.72 to $18.40, plus bonuses, equity, and benefits, depending on location and experience. We comply with all applicable laws, including Massachusetts laws regarding lie detector tests.

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Software Development and Spectator Sports