Operations Associate - Full Time

sephora.com; Reston (VA); On-site; USD 29,962 - 34,274; Full time

Benefits offered by this job

Comprehensive healthcare benefits

Competitive pay

Inclusion and belonging initiatives

Job summary

Sephora in Reston, VA, is seeking a dedicated Operations Associate responsible for ensuring smooth store operations and outstanding client experiences. Key duties include managing inventory and visual merchandising, fostering teamwork, and upholding operational standards. Ideal candidates will have 1-2 years of retail experience and strong organizational skills.

This full-time position offers competitive pay ranging from $21.75 to $24.88 per hour based on qualifications and experience. Join Sephora to contribute to a community celebrating diversity and inclusion.

Qualifications

• 1-2 years of experience in a similar role in retail or hospitality.
• Excellent organizational and time management skills.
• Ability to absorb and communicate product knowledge.
• Strong client focus in a fast-paced environment.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Manage inventory, stock replenishment, and order fulfillment.
• Assist with visual merchandising and promotional setups.
• Support the team in creating client experiences and achieving sales goals.
• Promote a culture of inclusivity and teamwork.
• Follow company policies to ensure a safe shopping experience.

Skills

Organizational skills

Time management skills

Communication skills

Interpersonal skills

Team player

Job description

Job Details

Job ID: 290172

Store Name/Number: VA-Reston (0624)

Address: 11960 Market Street, Reston, VA 20190, United States (US)

Hourly/Salaried: Hourly (Non-Exempt)

Full Time/Part Time: Full Time

Position Type: Regular

Overview

As an Operations Associate at Sephora, you’ll be the backbone of the store—ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you’re organized, collaborative, and passionate about retail operations, this is your moment to belong to something beautiful.

Key Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Flexible Scheduling and Reliability

• Must meet the required minimum number of weekly shifts/hours
  • Full Time: 30-40 hrs/week
  • Part Time: 15-29 hrs/week
  • Flex (as needed): 4-14 hrs/week
• Be available during peak retail operations (nights, weekends and holidays).
• Punctuality and consistent attendance.

Qualifications/Experience

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy

• Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
• Meaningful Rewards: Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; details can be found here.
• Competitive Pay: $21.75 - $24.88/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.

Equal Opportunity Employer

Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.