Operations Associate - Chula Vista S/C

JCPenney; Chula Vista (CA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading retailer as an Operations Associate in Chula Vista, where you'll enhance the customer experience through various operational tasks. This part-time role involves early morning shifts, focusing on customer service, merchandise management, and teamwork. Enjoy benefits like medical coverage, paid vacation, and associate discounts while being part of a diverse and inclusive company.

Benefits

Medical/Dental/Vision benefits

401(k) match

Paid vacation/holidays

Associate discounts

Qualifications

• 1-2 years retail experience required.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Assist customers with questions and requests.
• Change ticket prices and signage efficiently.
• Replenish and restock merchandise.

Skills

Customer Service

Problem Solving

Teamwork

Job description

Join to apply for the Operations Associate - Chula Vista S/C role at JCPenney

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Join to apply for the Operations Associate - Chula Vista S/C role at JCPenney

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The role is an early morning position, working with a team to perform functions prior to store opening. Primary Responsibilities:

1. Customer Service: Maneuver around the store quickly, work with merchandise, and assist customers with questions or requests.
2. Executes pricing and signing: Change ticket prices and signage efficiently across the store.
3. Replenish and restock: Assist in pulling and preparing merchandise to ensure product availability for customers.
4. Receive and unload merchandise: Work with colleagues to unload trucks and organize the backroom.
5. Backroom standards: Maintain a safe, clean, and organized stockroom.
6. Omnichannel contributions: Support efforts like Buy Online Pickup in Store, Ship from Store, and online order shipping and returns.
7. Merchandise strategy: Execute merchandising plans communicated by leadership to enhance customer experience.
8. Learning environment participation: Absorb new information on merchandise, safety, productivity, and business processes.

Core Competencies & Accomplishments:

• Results: Solve problems, make decisions, and drive sales and customer service.
• Ownership: Provide excellent customer service, build positive relationships, and take accountability.
• Intensity: Proactively improve customer experience with energy and urgency.

Work experience: 1-2 years retail experience

JCPenney does not anticipate closing this job opportunity at this time.

What you get: Benefits include medical/dental/vision, life insurance, paid vacation/holidays, 401(k) match, and associate discounts. Eligibility requirements apply; details at yourjcpbenefits.com.

About JCPenney: A diverse, inclusive retailer serving customers through stores and online, celebrating over 120 years of service.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Retail

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