Operations Associate Cardiac Monitor Tech R29325 Unit Clerical Support - Baystate Health

Baystate Health; Springfield (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Operations Associate Cardiac Monitor Technician to join their dynamic Flex team in Springfield. This full-time role offers the opportunity to contribute to patient care by managing bed assignments and supporting medical teams. With a commitment to continuous learning and improvement, this organization values dignity and equity in treating both patients and staff. Join a supportive environment that prioritizes your professional growth and well-being, while enjoying generous benefits, including medical insurance, PTO, and financial packages for first-time home buyers. If you're ready to make a difference in healthcare, this role is for you.

Benefits

Excellent Compensation

Medical, Dental, and Vision Insurance

Generous PTO

Continuing Education Support

403b Retirement Match

Wellbeing Programs

Life Insurance

Pet, Home, Auto Insurance

Qualifications

• HS Diploma/GED required with 1-2 years of customer service experience.
• Ability to multitask and work rotating shifts, including weekends.

Responsibilities

• Tracks and assigns beds while maintaining patient charts.
• Utilizes various computer applications for daily operations.
• Serves as a resource for medical teams and greets new patients.

Skills

Customer Service

Multitasking

Computer Literacy

Communication Skills

Ability to Work Rotating Days

Education

High School Diploma/GED

Tools

C Word

OA Gold

SMS

CIS

Premise

BMD

PCM Auditor

People Soft

Kronos

Job description

Req#: R29325
Category(s): Administrative Support, Unit Clerical Support
Full Time / Part Time: Full-Time
Shift: First

Cardiac Monitor Technician/Operations Associate

Baystate Health

is looking for an Operations Associate Cardiac Monitor Technician to join our Flex team in Springfield, MA.

SCHEDULE:

• Full time (36 hours) or Part Time (24 hours)
• Days or Nights available
• Hours: 7am-7:30pm or 7p-7:30a
• 2 or 3 shifts per week, rotating days and weekends required

LOCATION:

• Baystate Main Campus, Flex Team
• Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts’ only academic center and tertiary care provider, has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization.

QUALIFICATIONS:

• HS Diploma/GED
• 1-2 years experience in customer service (healthcare setting preferred)
• Ability to work rotating days, including weekends and holidays
• Ability to multitask
• Computer literate
• Prior EKG/Telemetry training highly preferred
• Previous experience as a Medical Secretary/OA highly preferred

Job Responsibilities:

1. Bed Management: Tracks, prioritizes and assigns beds.
2. Proficiently and accurately utilizes the following computer applications in daily work: C Word, OA Gold, SMS, CIS, Premise, BMD, PCM Auditor, People Soft and Staples and Kronos access if applicable.
3. Unit specific projects: Project work as assigned and/or needed.
4. Communication: Provides report/handoff to next shift including pending discharges, admissions in process, and more.
5. Serve as a unit based resource for Zoned Hospitalist and medical/surgical teaching teams.
6. Functions as a greeter for the arrival of new patients/families to the unit/department.
7. Maintains patient chart in proper sequence and labels pages with patients name.
8. Post/file MD schedules for clinical team inquiry.
9. Inventories, maintains and charges supplies.
10. Is knowledgeable of and initiates emergency procedures as needed/directed.

You Belong At Baystate

At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff.

Education:

GED or HiSET (Required)

Certifications:

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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