Operations Associate, Assay Development

Tempus; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

Tempus is seeking an Operations Associate to support the development and launch of new assays in our Genomics business. You will work with cross-functional teams to drive project milestones and ensure quality.

You will own documentation, create test plans, and coordinate with Lab Operations, Product, Engineering, and Customer Success to implement new workflows. The role demands organization, resilience, and the ability to manage multiple priorities in a fast-paced environment, with a salary

Qualifications

• 2+ years in project management or coordination.
• Experience in cross-functional teams.
• Strong organization and documentation skills.
• Ability to manage multiple priorities in fast-paced environment.
• Experience with product planning or UAT preferred.

Responsibilities

• Support multiple large-scale assay development and implementation projects.
• Maintain project documentation including plans, tests, and meeting notes.
• Create end-to-end test plans and coordinate with Lab Ops, Product, Eng, and CS.
• Track project statuses, timelines, and risks and report to leadership.
• Facilitate cross-team communication and manage dependencies.
• Organize hyper-care plans post-implementation.
• Contribute to process and workflow improvements.
• Other duties as assigned.

Skills

Project coordination

Cross-functional collaboration

Attention to detail

Documentation

Prioritization

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are looking for an Operations Associate who will work with our cross‑functional team to support the development and launch of new assays in our Genomics business.

What You'll Do:

• Support multiple large-scale assay development and implementation projects simultaneously, closely tracking relative priorities and timelines for each to ensure key milestones are met.
• Own and maintain meticulous project documentation, including project plans, testing plans, status reports, and meeting notes to ensure clarity and alignment across all teams.
• Create and implement comprehensive end-to-end, scenario, and user acceptance test plans, coordinating with cross‑functional groups (Lab Operations, Product, Engineering, Customer Success, and others) to ensure successful implementation of new or improved assays and workflows.
• Track and report on project statuses, timelines, and risks to team leadership.
• Facilitate communication between teams, ensuring dependencies are understood and project information is shared effectively.
• Organize thorough hyper-care plans to ensure the success of a product immediately following its implementation.
• Contribute to the continuous improvement of our processes and workflows.
• Other duties as assigned.

Qualifications:

• 2+ years of experience in a project management, project coordination, or similar role.
• Experience working as part of a larger, cross‑functional team to support complex initiatives.
• Proven track record of setting and achieving high personal standards of performance.
• Exceptionally organized and systematic, with a superb attention to detail and a demonstrated ability to maintain accurate and thorough documentation.
• Persistent and resilient, with an ability to thrive in a fast‑paced, highly iterative environment while juggling multiple priorities.
• Experience with product planning and/or user acceptance testing strongly preferred.
• Superior interpersonal and problem‑solving skills.
• An appetite for success and a desire to contribute to continuous process improvement.

$55,000 - $65,000 The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience.

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tempus was founded in August of 2015 by Eric Lefkofsky, after his wife was diagnosed with Breast Cancer. Shortly after he founded the company in an effort to bring the power of technology and artificial intelligence to cancer care, he convinced Ryan Fukushima to join as the company's first employee. Ryan and Eric began assembling a world class team, focused on building the first version of a platform capable of ingesting real‑time healthcare data in an effort to personalize diagnostics. We built the platform for oncology and have expanded it to neuropsychiatry, cardiology, infectious disease (through COVID), and radiology. Despite our rapid growth, our mission remains the same—to help make sure patients are on the right drug at the right time, so they can live longer and healthier lives.

We're looking for people who can change the world. Who question the status quo and don't shy away from tough problems. For the builders who are never done building and the learners who are never done learning. We're looking for passionate people with undying curiosity. Those who want to attack one of the most challenging problems mankind has ever faced. Head on.