Operations Associate

Platinum Coastal Group; West Allis (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Platinum Coastal Group in Wisconsin is seeking an entry-level operations assistant that supports day-to-day business operations and collaborates with customers, coworkers, and onsite leadership. This on-site role emphasizes face-to-face interaction and hands-on coordination of routine requests, while tracking tasks and updates across teams in a fast-moving environment.

Ideal candidates are personable, dependable, organized, coachable, and able to communicate professionally in person and by phone

Qualifications

• No formal experience required; strong interpersonal skills are a plus.
• Ability to communicate professionally in a fast-moving environment.

Responsibilities

• Assist with daily operational workflows.
• Coordinate routine requests and internal handoffs.
• Interact directly with customers or onsite partners as needed.
• Track tasks, updates, and operational issues.

Skills

Business operations

Operations administration

Customer service

Job description

Role at a glance

This entry-level position supports day-to-day business operations while working closely with customers, coworkers, and onsite leadership.

SETTING

On site

STYLE

Interactive, collaborative and customer-facing

Primary Responsibilities

• Assist with daily operational workflows
• Coordinate routine requests and internal handoffs
• Interact directly with customers or onsite partners as needed
• Track tasks, updates, and operational issues

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

Entry-level fit:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Skills: business operations,operations administration,customer