Operations Associate

Kith Soho; United States; On-site; USD 23,419 - 26,174; Part time

Job summary

Kith is seeking a Part-Time Operations Associate for the Men's Store in Soho to manage merchandise flow from the central delivery point to the retail sales floor. The role is part of a team led by the Operations Management team and helps keep the store operating at an efficient capacity.

Responsibilities include following Standard Operating Procedures to keep product available for clients, assisting with inventories, maintaining a clean and safe workspace, and delivering exceptional in-store

Qualifications

• Availability to work evenings, weekends, holidays, and flexible shifts.
• 1–2 years in retail operations; 1+ year in retail/apparel is a plus.
• Strong time management and multitasking abilities.
• Good written and verbal communication with customers and team.

Responsibilities

• Support store leadership to streamline the product cycle and ensure availability for clients.
• Follow SOPs to keep product ready for customers and accurate in system.
• Maintain clean, safe workspace and assist with inventories and visual initiatives.
• Work with sales-floor team to deliver product promptly to customers.
• Participate in physical inventories and merchandising initiatives as needed.

Skills

Basic computer skills

Time management

Multi-tasking

Customer communication

Physical endurance

Job description

ABOUT THE ROLE

Location: Men's Store (Soho)

Status: Part‑Time

Compensation: $18.00/hr

Position Summary

The Kith Operations Associate is responsible for the flow of merchandise from the central point of delivery to the retail sales floor. The Operations Associate works on a team lead by the Operations Management team. They are a part of the backbone that keeps the retail store operating at an operationally efficient and effective capacity. They are the gatekeepers of the back house, product organization and upkeep.

Primary Responsibilities

• Partner with Store Leadership to execute tasks that streamline the product cycle.
• Follow Standard Operating Procedures to ensure product is readily available for clients.
• Ensure assigned tasks are completed in an efficient and accurate manner.
• Provide a friendly and welcoming environment to both our external and internal clients.
• Consistently work with the sales‑floor team to ensure customers are receiving product in a timely manner.
• Assist in Operations Management in maintaining a clean and safe workspace.
• Executing any necessary assigned tasks before or after regular store operating hours.
• Ensure adherence to all company policy and procedures.
• Promote and maintain an environment that is sharply focused on consistently delivering exceptional, positive, in‑store customer service.
• Display expert product knowledge of product, company history, company policies and store/company strategies.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects

• Participate and assist in Physical Inventories as required by the business.
• Assist Merchandising team during visual initiatives as required by the business.

Requirements

Availability: Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays. Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Experience: 1‑2 years working in a retail operations position, 1+ years in a retail/apparel environment is a plus.

Skills/Abilities:

• Basic computer skills
• Efficient time management skills
• Ability to multi‑task and manage multiple projects at once
• Efficient communication with customers, peers, or Direct‑Reports
• Ability to meet the physical requirements of the job: lift and move 25lbs, stand and walk for prolonged periods, bend, twist and climb ladders/step stools.

Who You Are

• Professional Characteristics: Team‑Player, Supportive, Self‑starter, Goal oriented
• Personal Characteristics: Organized, Communicative, Reliable & trustworthy

Equal Employment Opportunity

Kith is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.