Operations Associate

Galaxy Digital; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading digital assets company is seeking an Operations Associate to support day-to-day operations. You will coordinate across teams, manage workflows, and improve processes in a fast-paced environment. Ideal candidates have 5+ years of experience in operations, exceptional organizational skills, and a passion for supporting high-performance teams. Join us in shaping the future of finance and AI!

Benefits

Competitive base salary

Flexible Time Off

Company paid Holidays

Company paid health benefits

3% 401(k) contribution

Generous paid Parental Leave

Qualifications

• 5+ years of experience in operations or project management, preferably within technology-driven environments.
• Strong understanding of operations, including software development lifecycles.
• Ability to coordinate with multiple stakeholders.

Responsibilities

• Coordinate cross-functional initiatives across teams to align on priorities and timelines.
• Act as a liaison between internal teams, parent company, and external partners.
• Monitor operational workflows and prepare reports on efficiency.

Skills

Organizational skills

Communication skills

Problem-solving

Time management

Education

Bachelor’s degree in business, operations, or a related field

Tools

Excel

Tableau

Google Analytics

Job description

Who We Are:
Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.

Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.

We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.

Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.

To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individualswhothrive in a culture of builders and overachieversandembrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

Galaxy is seeking an Operations Associate to support the COO in driving the day-to-day operations of an exciting new initiative within Galaxy Digital. You will play a pivotal role in ensuring seamless coordination across our internal teams, our parent company Galaxy Digital, and our external partners. Our operations heavily focus on the software development to support and enhance our innovative product, requiring smooth collaboration among cross-functional teams including technology, product, client services, finance, compliance, legal, and marketing. This role is ideal for a highly organized, proactive problem-solver who thrives in a fast-paced environment, excels atmultitasking, and is passionate about supporting high-performance teams in a dynamic setting.

What You’ll Do:

• Coordinate cross-functional initiatives across technology, product, client services, finance, compliance, legal, and marketing teams to align on priorities, timelines, and deliverables.
• Act as a liaison between our internal team, parent company Galaxy Digital, and external partners, facilitating communication, resolving operational bottlenecks, and ensuring alignment on shared goals.
• Monitor operational workflows, track key performance metrics, and prepare reports or dashboards to provide insights on efficiency, risks, and opportunities for improvement.Assist our COO with daily tasks, including meeting preparation, agenda setting, and action item follow-ups to ensure efficient executive operations.
• Identify and implement process improvements to streamline operations, reduce redundancies, and enhance cross-team collaboration in a dynamic environment.
• Handle ad-hoc projects, such as vendor management, resource allocation, and event coordination, to maintain momentum across all operational areas.
• Contribute to risk management by flagging potential issues early and assisting in the development of contingency plans.
• Foster a culture of operational excellence by organizing knowledge-sharing resources and feedback loops

What We’re Looking For:

• 5+ years of experience in operations or project management, preferably within technology-driven, financial services environments.
• Proven ability to support executive priorities and manage cross-functional teams effectively.
• Strong understanding of operations, including software development lifecycles and product management processes.
• Experience coordinating with multiple stakeholders, including internal teams, parent companies, and external partners.
• Exceptional organizational and time-management skills, with the ability to handle multiple priorities in a high-growth environment.
• Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and facilitate meetings.
• Bachelor’s degree in business, operations, or a related field.

Bonus Points:

• Experience in a technology startup or product-focused company.
• Prior exposure to software development methodologies like Agile or Scrum.
• Strong data analysis skills, including experience with tools like Excel, Tableau, or Google Analytics for operational reporting.

What We Offer:

• Competitive base salary and discretionary bonus
• Fully remote team
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact [e-mail].