Operations Associate

Planet Group; Saint Cloud (MN); On-site; USD 28,000 - 32,000; Part time

Job summary

Planet Group is seeking an Operations Associate in Saint Cloud, MN for a temporary period of up to 6 months. The role involves processing daily department work, handling asset movement, account transfers, and new account setup with accuracy and speed.

The candidate will perform routine and complex transactions, identify issues early, and follow established procedures to meet service levels while learning financial products and systems.

Qualifications

• Must have strong attention to detail and accuracy.
• Experience handling multiple tasks in a deadline-driven environment.
• Proficient in Microsoft Office and basic financial processes.

Responsibilities

• Process daily work such as asset movement, account transfers, or new account setup and maintenance.
• Handle routine and complex transactions accurately and timely.
• Identify and resolve potential problems proactively.
• Follow procedures to meet SLAs and quality metrics.
• Learn and support various financial products, software and systems.
• Comply with company policies and regulatory requirements.

Skills

Attention to detail

Independent worker

Problem solving

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office

Job description

Operations Associate

Location: Saint Cloud,MN

Duration: Up to 6 months

Pay: $20/hr - $23/hr(DOE)

Duties:

• Process daily work associated with your department which may include asset movement, account transfers, or new account set-up and maintenance
• Process routine and complex transactions in an accurate, timely and efficient manner
• Proactively work to identify, interpret and resolve potential problems
• Independently follow procedures to meet service level agreements and achieve quality metrics
• Learn, use and support various financial products, software and systems
• Comply with company policies and regulatory requirements

Requirements:

• High School Diploma or GED
• 1+ years of experience working with Microsoft Office
• Bachelor's Degree
• 1+ years of experience in the financial services industry
• 1+ years of experience processing in a high volume and deadline driven environment

Top performers share the following traits:

• High attention to detail; the ability to process work accurately and meet deadlines
• Ability to work independently and think critically exercising good judgment
• Excellent problem resolution, organizational, and follow-up skills
• Strong professional communication; ability to develop positive working relationships
• Ability to embrace change and work in a fast-paced environment