Operations Associate

LVMH Group; Oak Brook (IL); On-site; USD 27,552 - 35,817; Part time

Benefits offered by this job

Medical insurance

Paid time off programs

Two retirement plans

Employee discount/perks

Bonus potential

Job summary

Louis Vuitton Oakbrook in Oak Brook, IL, is seeking a Part-Time Operations Associate to support luxury retail back-of-house functions, client services, and seamless store operations. The role emphasizes organization, proactive problem-solving, and a client-centric approach in a fast-paced environment.

You will help manage inventory, store facilities, and daily client appointments, working with the Client Experience team to deliver exceptional service and uphold brand standards.

Qualifications

• Experience in retail with operations and client services.
• Extremely organized and detail-oriented.
• Proactive in problem-solving.
• Experience in luxury retail preferred.

Responsibilities

• Secure back-of-house efficiency and support the team in providing efficient service to clients and ensuring processes meet brand standards.
• Greet clients with courtesy and integrity, collaborating with the Client Experience team and store team to deliver a seamless client experience.
• Maintain daily calendar of client appointments and in-store events; manage hosting duties and waitlists.
• Oversee inventory management, store facilities and systems.

Skills

Operations

Client services

Hosting

Inventory management

Calendar management

Problem solving

Tools

Store systems

Inventory software

Job description

Louis Vuitton Oakbrook is seeking a motivated, organized, and goal-oriented Part-Time Operations Associate to join the team.We value client-centric individuals who thrive in a fast-paced environment and welcome someone who is eager to contribute their creativity and skill to the success and strong heritage of the brand.To be successful in this role, you should have experience working in a retail environment with a focus on operations and client services. You must be extremely organized, detail-oriented, proactive in your approach, and enjoy problem-solving. Experience in luxury retail is preferred.

Job responsibilities

In this role, you will secure back-of-house efficiency, supporting the team in providing efficient service to clients and ensuring all processes are completed in line with the standards of the brand. While hosting, you will ensure that each Client is greeted with the highest degree of courtesy and integrity, partnering with the Client Experience team and collaborate with the store team at large to build a seamless client experience and maintaining daily calendar of client appointments and on-going events in-store.

Essential Duties and Responsibilities

• Inventory Management
• Client Services
• Store Facility and Systems Management
• Hosting & Managing Daily Calendar including appointments and waitlist
• Adherence to Policies and Procedures
• Client Care

Profile

This is an ideal position for someone seeking to grow their career in a luxury retail back-of-house environment and a curiosity about contributing their skill and knowledge of hosting, operations, stock, repairs and after sales.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered an hourly rate within the range of USD$20-$26.

• opportunity for a bonus
• medical insurance*
• various paid time off programs*
• two retirement plans both with employer contributions*
• employee discount/perks. *pending hours worked

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.