Operations Associate

Burberry; Las Vegas (NM); On-site; USD 30,000 - 42,000; Full time

Job summary

Burberry in Las Vegas is seeking a Store Back of House Associate to support efficient operations and inventory control behind the scenes. You will manage stock receipt from hubs, assist sales with stock requests, and keep the back of house tidy to meet retail standards.

The role emphasizes accuracy, teamwork, and customer service through aftersales support like alterations and personalization, ensuring a smooth omnichannel experience for our clients.

Qualifications

• Excellent organisational skills and meticulous attention to detail.
• Excellent communication skills both verbal and written.
• Intermediate computer skills in core Microsoft software.
• Ability to work well in a team.
• Ability to work in a busy team environment.

Responsibilities

• Inventory control, receiving stock orders from hub or warehouse and ensuring accuracy.
• Support the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keep back of house tidy and compliant with Retail Operations and Standards.
• Quality control on all products and report issues to store lead.
• Assist aftersales processes (alterations, repairs, personalization) to elevate client experience.
• Ensure stockroom equipment is working and report any concerns.
• Adhoc administration including calls, liaising with customer service, orders and general tasks.
• Support events, visual merchandising, stock taking and related duties.

Skills

Organizational skills

Communication skills

Teamwork

Attention to detail

Tools

SAP

Job description

INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

• Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to store lead
• Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
• Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Intermediate computer skills in core Microsoft software
• Previous experience with SAP desirable
• Ability to work well in a team
• Ability to work in a busy team environment

MEASURES OF SUCCESS

Efficiency of store administration

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || Nevada (US-NV) || Las Vegas || RETAIL OFFLINE || OUTLET || n/a ||