Operations Assistant I - Denver | Sun-Thu

OnTrac

Denver (CO)

On-site

USD 24,796 - 31,684

Full time

14 days+

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Benefits offered by this job

Competitive individual and group benefits

Medical, Dental, and Vision insurance

401(k) with company match

Safe and clean work environment

Referral Bonus Program

Job summary

A logistics company in Denver is seeking an Operations Assistant I to support administrative duties and customer service efforts. This entry-level position requires interaction with drivers and customers to resolve package discrepancies. Ideal candidates should have customer service experience and proficiency in Microsoft Office. Competitive pay between $18.00 and $23.00 per hour. Join a dynamic team and make a meaningful impact.

Qualifications

One year of related industry experience and/or training in transportation and delivery.
Excellent communication skills are required.
Must be capable of self-managing and working efficiently in stressful situations.

Responsibilities

Track package deliveries and document problem packages.
Verify that all packages are out for delivery.
Communicate with customers regarding their package status.

Skills

Excellent Customer Service Skills

Ability to multitask

General knowledge of Microsoft Word and Excel

Education

High school diploma or GED

Job description

Operations Assistant I - Denver | Sun-Thu

Join to apply for the Operations Assistant I - Denver | Sun-Thu role at OnTrac

Operations Assistant I - Denver | Sun-Thu

4 days ago Be among the first 25 applicants

Join to apply for the Operations Assistant I - Denver | Sun-Thu role at OnTrac

OnTrac is hiring a WarehouseCustomer Service Assistant !

This position assists Operations Managers with administrative duties and customer service support. Our Operations Assistants interact with drivers and customers to resolve package discrepancies to ensure on-time delivery and are responsible for accurate data entry into the OnTrac system and verifying deliveries.

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? We encourage you to apply today to connect with a recruiter!

Location Details: 5000 Lima St, Denver, CO 80239

Pay:$18.00 - $23.00 per hour, depending on experience

Shift:Sunday - Thursday from 8:15 AM to 2:30 PM. Hours are subject to change based on the needs of the business.

Unpacking the Benefits:

Competitive individual and group benefits
Medical, Dental, and Vision insurance
401(k) with company match
Safe and clean work environment
Referral Bonus Program - up to $500 per referral!

The Must-Haves:

High school diploma or general education degree (GED)
One year of related industry experience and/or training in transportation and delivery or an equivalent combination of both education and specific work experience required
General knowledge or Microsoft Word and Excel Programs
Excellent Customer Service Skills
Ability to multitask, self-manage, and work efficiently in stressful situations

The Responsibilities

Track package deliveries, process and document problem packages, research issues when needed and update OnTrac’s proprietary tracking system for Customers, Customer Service team, and other facilities.
Assists drivers in the checkout process verifying that all packages are out for delivery. Report missing or not out for delivery packages. Prepare packages to go out for delivery if needed.
When needed, communicate with customers regarding their package status.
Research, analyze, and report on daily compliances to management and prepare business reports as needed.

Founded in 1986, OnTrachas evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!

Ontrac is proud to be an Equal Opportunity Employer

OnTrac is an equal opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.

Seniority level