Operations Assistant - Day Shift, $3K Sign-On Bonus

Lakeland Manufacturing Inc.; Alexandria (MN); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off and Paid Holidays

Career growth opportunities

Job summary

Lakeland Manufacturing in Alexandria, MN is seeking an organized Operations Assistant to support multiple areas of the business. The role offers a daylight schedule, Monday through Thursday, 6:00 AM to 4:30 PM, plus a $3,000 sign-on bonus.

You will handle calls, orders, office administration, and coordination with production, purchasing, and HR. The position requires accuracy, reliability, and good communication; compensation ranges from $60,000 to $65,000 annually.

Qualifications

• Two or more years of administrative, accounting, customer service, or office-support experience.
• Working knowledge of Microsoft Outlook, Word, and Excel; ability to learn company systems.
• Experience with SAP, JobBOSS, or a similar ERP/MRP system is preferred.

Responsibilities

• Answer and route calls, greet customers and visitors, receive packages, manage mail, maintain office supplies, and support shared office areas.
• Receive and process customer purchase orders; verify quantities, lead times, revision levels, and pricing; resolve discrepancies; and respond to order-status questions.
• Enter and maintain orders in our internal system, prepare job packets and supporting documents, and update customer order spreadsheets and production schedules.
• Coordinate expected production and shipping dates, process schedule changes, and distribute updated schedules.
• Document customer complaints and warranty claims, route issues for investigation, track corrective actions, and coordinate customer follow-up.
• Assist with routine accounts payable and accounts receivable activities, including data entry, invoice and purchase-order matching, check processing, customer billing, cash collections, filing, and approval routing.
• Maintain purchasing and vendor records, coordinate required documentation and approvals, and help resolve routine discrepancies.
• Partner with Human Resources and site leadership to coordinate interviews, onboarding and offboarding paperwork, employee communications, training records, meetings, meals, and employee events.
• Maintain organized safety, quality, training, and audit records; document procedures; cross-train on critical tasks; and provide backup coverage for essential office functions.

Skills

MS Office proficiency

Attention to detail

Organizational skills

Customer service orientation

Education

High school diploma or equivalent

Associate degree or related administrative training

Tools

SAP

JobBOSS

ERP/MRP system

Job description

Lakeland Manufacturing in Alexandria, MN is seeking an organized Operations Assistant to support multiple areas of the business. The role offers a daylight schedule, Monday through Thursday, 6:00 AM to 4:30 PM, plus a $3,000 sign-on bonus.

You will handle calls, orders, office administration, and coordination with production, purchasing, and HR. The position requires accuracy, reliability, and good communication; compensation ranges from $60,000 to $65,000 annually.