Operations Assistant

USTA; Orlando (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

The USTA is seeking a part-time Training Center Operations role to maintain a safe, structured environment for student-athletes. The position supports on-site supervision and life-skills programs, ensuring positive, inclusive staff-athlete interactions.

You will enforce safety rules, supervise 13–18-year-olds, manage check-ins, and help with facility upkeep. Driving a van and using Google Workspace/MS Office are required. Up to 28 hours per week at $17/hour.

Qualifications

• Experience in facility operations or related field preferred.
• Ability to enforce safety rules and policies.
• Strong communication and teamwork skills.

Responsibilities

• Enforce facility policies and procedures as directed by the Director of Operations, Player Development.
• Supervise athletes (ages 13–18) and monitor activities within the Lodge during assigned hours.
• Support and participate in off-court Life Skills programs for both resident and non-resident athletes.
• Manage and oversee guest access to the Player Development facility, including coordinating player and guest check-ins.
• Serve as a resource to the Resident Assistant in fostering a positive, inclusive, and welcoming environment within the Training Center.
• Build strong relationships with resident athletes and provide support for their personal and academic needs.
• Assist with the upkeep and cleanliness of Player Development facilities, including light maintenance and housekeeping.
• Conduct pre-trip and post-trip inspections of USTA vehicles and complete required trip reports.
• Safely transport student-athletes, staff, and guests in USTA vehicles as assigned.

Skills

Interpersonal skills

Team player

Organized

Driver

Tools

Google Workspace

Microsoft Office

Job description

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

As a key member of the USTA Training Center Operations team, you will play an integral role in maintaining a safe, structured, and supportive environment for our student-athletes. Your responsibilities will include:

• Enforce facility policies and procedures as directed by the Director of Operations, Player Development
• Supervise athletes (ages 13–18) and monitor activities within the Lodge during assigned hours.
• Support and participate in off-court Life Skills programs for both resident and non-resident athletes.
• Manage and oversee guest access to the Player Development facility, including coordinating player and guest check-ins.
• Serve as a resource to the Resident Assistant in fostering a positive, inclusive, and welcoming environment within the Training Center.
• Build strong relationships with resident athletes and provide support for their personal and academic needs.
• Assist with the upkeep and cleanliness of Player Development facilities, including light maintenance and housekeeping.
• Conduct pre-trip and post-trip inspections of USTA vehicles and complete required trip reports.
• Safely transport student-athletes, staff, and guests in USTA vehicles as assigned.

Who You Are

• Experience in facility operations or a related field preferred.
• A collaborative team player with strong interpersonal and communication skills.
• Highly organized and dependable, with a strong commitment to maintaining safety and enforcing policies.
• Supportive and approachable, with the ability to assist student-athletes of diverse backgrounds and needs.
• Comfortable and confident driving an 11-passenger van.
• Holds a valid driver’s license and maintains a clean driving record.
• Capable of performing light maintenance and ensuring facility cleanliness.
• Proficient with digital tools and platforms, including Google Workspace and Microsoft Office Suite.

This is a part-time position, up to 28 hours per week.

What We Offer

The expected hourly rate for this position is $17.00 per hour. This rate does not include any additional pay or benefits for which an employee may qualify. The actual base rate offered will be determined by several factors, including the candidate’s qualifications, relevant experience, unique skills, and work location.

Come One, Come All

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.