Operations Analyst – Veterinary Recruitment & Performance

Dutch; Oakland (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Dutch is seeking an Operations Analyst to scale our veterinary telemedicine network and support our provider ecosystem. You will own end-to-end vet recruitment, screening, and hiring processes, and lead onboarding to ensure smooth integration with our platforms and workflows.

The role emphasizes analytical, process-driven work, cross-functional collaboration with analytics and product teams, and a passion for animal care, with 2–4 years’ experience in operations or healthcare recruiting.

Qualifications

• 2–4 years of experience in operations, talent acquisition, healthcare recruiting, or a related field.
• Excellent project management and organizational skills, detail-oriented with a proactive, process-oriented mindset.
• Strong interpersonal and communication skills.
• Passion for animals and enthusiasm for veterinary telemedicine is a plus.
• Experience recruiting licensed medical professionals or working in a telehealth or healthcare environment is a plus.

Responsibilities

• Own the end-to-end process of recruiting, screening, and hiring veterinarians to join our telemedicine platform.
• Create strong and effective sourcing strategies.
• Manage interviews and offer process along with credential checks.
• Lead the onboarding process for new vets to ensure seamless integration into our systems and workflows.
• Create robust, scalable and automated onboarding processes.
• Continuously refine recruitment and onboarding workflows to improve speed, quality, and experience.
• Track, analyze, and report on key vet performance metrics for vets.
• Identify trends and outliers, and work with leadership to drive performance improvements for vets.
• Develop dashboards and performance tracking tools in collaboration with analytics and product teams.
• 2–4 years of experience in operations, talent acquisition, healthcare recruiting, or a related field.

Skills

Interpersonal skills

Communication skills

Process-oriented mindset

Project management

Analytical abilities

Job description

We’re a fast-growing telemedicine company revolutionizing access to veterinary care. With a key focus on making pet care more accessible and affordable for pet parents, this role is key to the success of the companyWe are seeking an Operations Analyst to help scale and support our network of veterinarians. This is a high-impact, cross-functional role ideal for someone who’s analytical, process-driven, and passionate about building strong provider networks that deliver high-quality virtual care.

• Own the end-to-end process of recruiting, screening, and hiring veterinarians to join our telemedicine platform
• Create strong and effective sourcing strategies
• Manage interviews and offer process along with credential checks
• Lead the onboarding process for new vets to ensure seamless integration into our systems and workflows
• Create robust, scalable and automated onboarding processes
• Continuously refine recruitment and onboarding workflows to improve speed, quality, and experience
• Track, analyze, and report on key vet performance metrics for vets
• Identify trends and outliers, and work with leadership to drive performance improvements for vets.
• Develop dashboards and performance tracking tools in collaboration with analytics and product teams
• 2–4 years of experience in operations, talent acquisition, healthcare recruiting, or a related field
• Excellent project management and organizational skills, detail-oriented with a proactive, process-oriented mindsetStrong interpersonal and communication skills
• Passion for animals and enthusiasm for veterinary telemedicine is a plus
• Experience recruiting licensed medical professionals or working in a telehealth or healthcare environment is a plus