Operations Analyst - Sanctions Screening Center of Excellence

Bank of America; United States; On-site; USD 34,000 - 45,000; Full time

Job summary

Bank of America is hiring in the United States for a sanctions monitoring role within Global Payment Operations’ SSCoE at the Richmond area. You will investigate OFAC alerts, review transactions for compliance, and support ongoing product and process improvements.

The role emphasizes accuracy, regulatory discipline, and collaboration with cross‑functional teams across domestic and international functions.

Qualifications

• Minimum of 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment.
• Experience working in a highly regulated, production‑driven environment with a strong focus on compliance, accuracy, and risk mitigation.
• Analytical and detail oriented; ability to make accurate and timely decisions.

Responsibilities

• Investigate OFAC alerts for domestic and international bank businesses or services functions.
• Review and processing OFAC transactions to meet compliance requirements.
• Perform item processing functions under moderate supervision with built-in checks.
• Ensure quality service and effective operations support for internal partners or external customers/clients.
• Basic level reporting.
• Assist with coordination of implementation for products, services, and operational solutions.
• Support design, documentation, implementation, and monitoring of new products and services.
• Provide guidance regarding procedural, technical, and operational changes.
• Expand business products knowledge within operations environment.

Skills

Attention to Detail

Customer and Client Focus

Monitoring, Surveillance, and Testing

Process Performance Management

Data Management

Policy, Procedures, and Guidelines

Education

College degree or equivalent work experience

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Line of Business Specific Description

The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. The team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day‑to‑day banking transactions.

Responsibilities

• Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions
• Review and processing OFAC transactions to meet compliance requirements
• Perform item processing functions under moderate supervision within a process that has built‑in checks and balances
• Ensure quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients
• Basic level reporting
• Assist with coordination of implementation for products, services, and operational solutions
• Support the design, documentation, implementation, and monitoring of new products and services
• Provide guidance regarding procedural, technical, and operational changes
• Expand business products knowledge within operations environment
• Build network by developing relationships with partners and teammates
• Inspect data to identify issues and trends
• Collect and interpret data to validate operational processes

Required Qualifications

• Minimum of 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment
• Experience working in a highly regulated, production‑driven environment with a strong focus on compliance, accuracy, and risk mitigation
• Ability to remain focused in a repetitive environment
• Ability to navigate through multiple systems while maintaining data integrity
• Analytical and detail oriented; ability to make accurate and timely decisions
• Good oral and written communications skills
• PC proficiency and excellent keyboarding/typing skills/data entry
• Ability to work independently, as well as, within a team
• Overtime as required
• Schedule is Sunday - Thursday

Desired Qualifications

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired
• College degree or equivalent work experience desired
• Strive to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excel in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills

• Attention to Detail
• Customer and Client Focus
• Monitoring, Surveillance, and Testing
• Process Performance Management
• Research
• Adaptability
• Business Analytics
• Critical Thinking
• Reporting
• Written Communications
• Data Management
• Policies, Procedures, and Guidelines Management
• Process Design
• Process Effectiveness
• Strategic Thinking

Shift

1st shift (United States of America)

Hours Per Week

40

Location

US - VA - Richmond - 8001 VILLA PARK DR - VILLA PARK OPS CENTER BLDG C (VA2100)

Pay and benefits information

Pay range $25.00 - $32.67 hourly pay, offers to be determined based on experience, education and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Pay Transparency details

Pay and benefits information

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement

https://careers.bankofamerica.com/en-us/privacy-notice

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.

Values

Learn about our four values that represent what we believe.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency