Operations Analyst Principal

Octa+ Energie; Orange (CA); On-site; USD 101,000 - 139,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional growth opportunities

Job summary

OCTA seeks an Operations Analyst Principal to provide high‑level oversight of Rail Transportation Services. You will lead contracts, regulatory reporting, performance analytics and business process improvements to ensure safe, efficient rail operations.

This exempt role mentors staff, develops reporting databases, dashboards, and supports budget planning while coordinating with internal and external stakeholders.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum seven years of professional admin/analytical transit experience.
• Strong experience in contract administration and regulatory reporting.
• Expertise in performance analytics, database management, and dashboard development.
• Demonstrated ability to resolve complex operational challenges and mentor staff.

Responsibilities

• Lead contract administration and oversight for rail transportation services and third-party agreements.
• Participate in procurements and administer resulting contracts, including invoice verification.
• Serve as technical lead for rail operations analytics and contract strategy.
• Develop and maintain dashboards and diagnostic tools to improve contractor performance.
• Design and implement business process improvements across rail operations.
• Manage National Transit Database reporting and monitor transit trends.
• Support annual budget development through cost projections and financial analysis.

Skills

Contract administration

Regulatory reporting

Performance analytics

Dashboard development

Operational problem solving

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

Database management software

BI/dashboard tools

Job description

Job Description

Operations Analyst Principal - Rail Transportation Services

Under general supervision, the Operations Analyst Principal provides high-level technical, administrative, financial, and operational oversight for OCTA’s Rail Transportation Services. This role leads contract administration, regulatory reporting, performance analytics, and business process improvement initiatives that ensure safe, efficient, and compliant rail operations.

Serving as a technical lead and mentor, this position frequently resolves complex operational challenges and represents Rail Transportation Services to internal and external stakeholders.

This is an exempt position in salary grade 205: Min $101,275.20 - Mid $120,307.20 - Max $139,339.20/year. The starting salary will be within this range based on qualifications.

The application deadline for this position is Wednesday, October 21st.

What You'll Do

• Lead contract administration and oversight for purchased rail transportation services and third-party agreements
• Participate in competitive procurements and administer resulting contracts, including invoice verification and quality assurance
• Serve as technical lead for rail operations analytics and contract strategy
• Develop and maintain electronic reporting databases, dashboards, and diagnostic tools to improve contractor performance
• Design and implement business process improvements across rail operations
• Manage National Transit Database (NTD) reporting and monitor national transit trends
• Compile and analyze data related to budgets, operational performance, and regulatory compliance
• Support annual budget development through cost projections, expenditure tracking, and financial analysis
• Prepare scopes of work, staff reports, technical memoranda, and presentations
• Coordinate analytical reporting related to service operations, compliance, and project development
• Mentor team members and represent Rail Transportation Services to third parties

What We're Looking For

• Bachelor’s degree in a related field or an equivalent combination of education and experience
• Minimum of seven years of professional administrative or analytical experience in transit project or program analysis
• Strong experience in contract administration and regulatory reporting
• Expertise in performance analytics, database management, and dashboard development
• Demonstrated ability to resolve complex operational challenges
• Experience with federal and state transit reporting requirements (e.g., NTD)
• Strong analytical, organizational, and strategic thinking skills
• Excellent written and verbal communication abilities

Why You'll Love It Here

• Play a key leadership role in shaping regional rail operations
• Drive performance improvement and compliance across major transportation programs
• Collaborate with internal departments, contractors, and external agencies
• Influence strategic decisions through data-driven analysis
• Competitive compensation, comprehensive benefits, and professional growth opportunities

Join a team where innovation, integrity, and strategic thinking are valued.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or any other legally protected status.