Operations Analyst

FoodServiceIQ; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

FoodServiceIQ, a leader in optimizing supply chain strategies for restaurant operators, is seeking an Operations Analyst. In this role, you will support financial reporting, data analysis, and internal process improvements, with a clear path for growth into a Head of Operations position. Ideal candidates are data-driven, detail-oriented, and thrive in fast-paced environments.

Qualifications

• 3–5 years of experience in operations, finance, business analysis, or consulting.
• Experience in business tools like CRMs and automation platforms.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Build and maintain financial models, budgets, forecasts, and dashboards.
• Translate complex data and operational insights into clear narratives.
• Coordinate between internal teams to keep operational initiatives on track.

Skills

Data Analysis

Financial Modeling

Excel

Attention to Detail

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Operations

Bachelor’s degree in Economics

Tools

Zoho CRM

Job description

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This range is provided by FoodServiceIQ. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $110,000.00/yr

MUST READ - IMPORTANT NOTE FOR ALL APPLICANTS:

Applicants are required to submit an introductory video to the FoodServiceIQ Hiring Team to be considered for the position. Please send a 3-minute Loom video with subject line "Operations Analyst" covering the following topics to [e-mail]:

• Tell us about yourself and your past work experience.
• Tell us why you would be the best fit for the role.

Company Description

FoodServiceIQ helps restaurant operators improve profitability by optimizing their food costs and supply chain. We combine deep industry expertise, data analysis, and hands-on negotiation to deliver measurable savings for restaurant groups. Our goal is to become the trusted partner for restaurant operators nationwide, helping them navigate rising costs, complex distributor relationships, and changing market dynamics. We act as an extension of our clients’ teams - managing their supply chain strategy so they can focus on running their business.

About the Role

We’re hiring a sharp, analytical, and process-driven Operations Analyst to join our remote team. You’ll work directly with the founders and leadership team across every part of the business: financial reporting, data modeling, systems implementation, internal operations, and client delivery.

This role is ideal for someone who thrives in fast-paced environments, is comfortable switching between high-level strategy and detail-oriented execution, and is always looking for ways to make things smarter, faster, and more effective.

This is a broad role with exposure to every part of the business. You’ll lead the implementation and optimization of our tech stack (Zoho CRM, QuickMail, LaunchControl, Sinch, etc.), help manage client projects and reporting, and drive internal process improvements that help us scale.

This role is designed for someone who can grow with the company. For the right candidate, there is a clear path to evolve into a Head of Operations role as we scale.

Key Responsibilities

Presentation & Communication Support

• Build high-quality, executive-ready presentations and reports
• Translate complex data and operational insights into clear narratives for stakeholders
• Support the leadership team with ad hoc projects and strategic initiatives

Financial & Business Analysis

• Build and maintain financial models, budgets, forecasts, and dashboards
• Analyze performance data and help drive strategic decision-making
• Support reporting needs for both internal stakeholders and clients
• Assist with compensation modeling and financial structuring

Cross-Functional Operations Support

• Coordinate between internal teams to keep operational initiatives on track
• Provide support on client-facing deliverables (dashboards, reporting, models)
• Assist with sales and marketing operations, including lead tracking, campaign setup, and CRM.
• Collaborate with leadership and technical partners to define requirements for internal and client-facing software tools
• Support the testing, rollout, and continuous improvement of software solutions that streamline our procurement analysis, reporting, and client delivery processes
• Help document feature needs, track bugs or issues, and ensure user feedback is incorporated into product iterations

Skills & Qualifications Required

• 3–5 years of experience in operations, finance, business analysis, or consulting
• Strong proficiency in Excel/Google Sheets (pivot tables, VLOOKUPs, dashboards, light modeling)
• Experience with business tools like CRMs (Zoho preferred) and automation platforms
• Strong attention to detail and commitment to data accuracy
• Bachelor’s degree in Business, Finance, Operations, Economics, or related field
• Ability to work independently, prioritize effectively, and manage multiple tasks
• Bonus: experience in the restaurant, supply chain, or SaaS space

Most importantly, we’re looking for someone who’s scrappy, curious, and loves figuring things out. If you thrive in fast-moving, entrepreneurial environments and love building systems that make work easier and clients happier, we’d love to meet you.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Operations Consulting

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