Operations Analyst

Optomi Professional Services; Atlanta (GA); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Cell phone allowance

3 Sick Days

2 Floating Holidays

2 Work from Home Days

Job summary

Optomi Professional Services is seeking an Operations Analyst to support daily enterprise operations, processing timesheets, auditing records, and preparing notices and reports. You will collaborate with consultants and internal teams to ensure accurate records and timely delivery of tasks.

This role emphasizes detail, organization, and the ability to manage several priorities while meeting deadlines. Remote work days are available, as you work with a cross-functional team and leaders across

Qualifications

• Intermediate Excel skills with advanced functions.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Professional, customer-service-oriented mindset.

Responsibilities

• Process and reconcile timesheet data across multiple systems.
• Monitor shared inboxes and respond to inquiries.
• Prepare and distribute communications at set intervals.
• Perform routine audits to ensure data accuracy.
• Assist teams with system access, record corrections, and support requests.
• Maintain operational reports, trackers, and documentation.
• Research and resolve record discrepancies.
• Support deadlines with timely completion of tasks.

Skills

Excel expertise

Attention to detail

Communication skills

Multitasking in fast-paced environment

Customer-service mindset

Tools

Excel

Job description

Optomi Professional Services is a firm dedicated to partnering with clients to fuel technology initiatives. Through our three service channels; I.T. consulting, team augmentation and domestic rural outsourcing, we provide the skillset-focused support our clients need to achieve success. OPS is comprised of Optomi + Provalus and was born out of a passion for making a meaningful impact all across America. We’re 100% U.S.-based and purpose-driven to positively impact our consultants, clients and communities.

About the Team

You’ll join a team of problem-solvers, process-builders, and operational thinkers who help power the employee experience across the company. We partner with leaders across recruiting, HR, legal, finance, and sales to turn complex challenges into scalable solutions that make a real impact. We're a team that loves questioning the status quo, finding smarter ways to work, and continuously improving how we operate.

We move fast, support one another, and believe great ideas can come from anyone, regardless of title or tenure. If you're energized by solving problems, using data to tell a story, collaborating across teams, and making a meaningful impact early in your career, you'll thrive here. This is an environment where you'll gain hands-on experience, contribute from day one, and grow alongside a team that's committed to learning, innovation, and helping each other succeed.

We're also committed to investing in your professional development. As you grow your skills and take on new challenges, you'll have opportunities to expand your responsibilities, lead initiatives, and build a career path that aligns with your strengths and ambitions.

About the Role

The Operations Analyst supports daily enterprise operations by processing timesheets, maintaining accurate records, performing audits, preparing notices and reports, and assisting consultants and internal teams with operational requests. This role requires strong attention to detail, organization, and the ability to manage multiple priorities while meeting established deadlines. This role reports to the Lead of Employee Operations.

Key Responsibilities

• Process and reconcile timesheet data across multiple systems.
• Monitor shared inboxes and respond to relevant operational/timekeeping-related inquiries.
• Prepare and distribute communications at set intervals.
• Perform routine audits to ensure the accuracy of records and supporting data.
• Assist teams with system access, record corrections, and general support requests.
• Maintain operational reports, trackers, and supporting documentation while meeting established deadlines.
• Research and resolve record discrepancies as they arise.
• Support operational deadlines through accurate and timely completion of assigned tasks.

Qualifications

• Intermediate Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, filtering, and formulas like SUM, SUMIF(S), CONCATENATE.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Professional, customer-service-oriented mindset.

What Success Looks Like

• Accurate processing of timekeeping records.
• Timely completion of notices, reports, and audits.
• Consistent follow-through on assigned responsibilities.
• Professional communication with consultants and internal stakeholders.
• Reliable support for established timekeeping processes and deadlines.
• $75 Monthly Cell Phone Allowance
• 3 Sick Days
• 2 Floating Holidays
• 2 Work from Home Days