Operations Analyst

MDW Associates, LLC; Arlington (VA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health

Dental

Vision

Group Life Insurance

Retirement/401(k)

Flexible Leave Policy

Job summary

MDW Associates, LLC is seeking an Operations Analyst for a hybrid position working with a government client in Arlington, VA. The role involves managing standard operating procedures and supporting various award programs.

Candidates must have a Bachelor's Degree and at least 5 years of experience, along with an Active Secret Security Clearance. The position includes comprehensive benefits like health, dental, and retirement plans.

Qualifications

• 5+ years of practical experience including recent staff-level service.
• Ability to manage correspondence and administrative workflows.
• Strong interpersonal communication skills.

Responsibilities

• Manage standard operating procedures (SOPs) and awards program.
• Provide training and manage responses in the Correspondence and Task Management System (CATMS).
• Maintain the department website for contract and pricing-related resources.

Skills

Practical experience

Correspondence management

Task tracking

Interpersonal communication

Education

Bachelor's Degree

Job description

Operations Analyst

MDW Associates is currently seeking an Operations Analyst to work with our government client in Arlington, VA. The Operations Analyst will support the Office of the Under Secretary of War for Acquisition and Sustainment (OUSW(A&S)), which plays a critical role within the Department of War (DoW). This role is a hybrid position that is two to three days per week on-site.

Responsibilities

• Manage standard operating procedures (SOPs), to include tracking, updating, creating, disseminating, and auditing SOPs.
• Manage awards program, supporting all phases from the initial call for nominations, through nomination intake and review, and concluding with final award decisions, recipient notification, and program close-out activities.
• Responsibilities also include managing the process for the award presentation, such as coordinating logistics, preparing presentation materials, ensuring proper recognition of recipients, and facilitating any associated ceremonies or events.
• Manage the Acquisition Exchange Program (AEP), supporting all phases from submission of applications through review and nomination, assignment tenure, and conclusion.
• Provide routine contact and training to maximize participant opportunities and experience.
• Manage the input and flow of responses in the Correspondence and Task Management System (CATMS) to ensure all tasks are completed in a timely manner.
• Demonstrate expert-level understanding of the roles, responsibilities, and equities to efficiently evaluate incoming tasks.
• Provide informed recommendations for acceptance and assignment to the appropriate directorate(s) or advise on rejection of tasks with a recommended OSD level OPR.
• Manage and regularly update the website to provide an intuitive, comprehensive and up to date resource of DoW-level contract and pricing-related policies, regulations, guidance, training and e-Business tools for the DoW Acquisition and Contracting community.

Required Experience/Skills

• At least 5 years of practical experience, including at least 1-2 years of recent staff‑level service.
• Demonstrated ability in correspondence management and task tracking, supporting administrative workflows, SharePoint sites, preparing professional correspondence and briefing materials, and the ability to collaborate across teams and stakeholders.
• Adaptable in dynamic environments, integrity in handling sensitive information, initiative in anticipating needs, and strong interpersonal communication to foster effective collaboration.

Education Requirements

• Bachelor's Degree is required.

Security Requirements

• Candidates for this position must have an Active Secret Security Clearance.

Benefits

• Health
• Dental
• Vision
• Group Life Insurance/Long Term Disability/Short Term Disability
• Retirement/401(k)
• Flexible Leave Policy

EEO Statement

MDW Associates, LLC ("MDW") is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, religion, color, sex, national origin, age, marital status, covered veteran status, mental or physical disability, pregnancy or any other unlawful basis unrelated to the ability to do the job. MDW seeks to employ talented, ethical, and entrepreneurial‑minded persons. Our applicants and employees are protected from discrimination as required by Federal law. All your information will be kept confidential according to EEO guidelines.