Operations Agent — Drive On-Time Flights & Service

swa; Pittsburgh (Allegheny County); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Fly for free

401(k) match contribution

Profit-sharing potential

Health insurance for you and depend..

Job summary

Southwest Airlines is hiring an Operations Agent in Pittsburgh. This part-time role involves helping flights take off safely and on time by assisting customers at the gate, checking flight details, and coordinating with airport teams.

The position offers good benefits and overtime opportunities, with eligibility for union-based wage scales. Paid at $21.01 per hour, with potential for overtime and future increases per the applicable collective bargaining agreement.

Qualifications

• Customer service excellence expected.
• Ability to work in a fast-paced airport operation
• Strong communication skills preferred

Responsibilities

• Provide friendly service to customers and maintain positive relationships with internal and external Customers.
• Coordinate with Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds.
• Support gate and station operations, including handling communications and weather reports when needed
• Work in airport operation offices, gate areas, jetways, and facilities under varied conditions.

Skills

Customer service

Job description

Southwest Airlines is hiring an Operations Agent in Pittsburgh. This part-time role involves helping flights take off safely and on time by assisting customers at the gate, checking flight details, and coordinating with airport teams.

The position offers good benefits and overtime opportunities, with eligibility for union-based wage scales. Paid at $21.01 per hour, with potential for overtime and future increases per the applicable collective bargaining agreement.