Operations Administrator - Edina, MN

Ethan Allen; Edina (MN); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

401(k) plan with employer contribs

Medical plans with prescription drug

Health Savings Account

Dental plan

Vision plan

Life insurance

Disability (short & long-term)

Travel accident insurance

Flexible Spending Accounts

Commuter benefits

EAP

Job summary

Ethan Allen is seeking a detail‑oriented team member to assist the design team with inventory control, order coordination, and customer service across our design centers and showrooms.

The role involves handling cash transactions, reporting, and accounts payable processing, with a focus on accuracy and timely communication to ensure excellent service and seamless project delivery.

Qualifications

• High school diploma or equivalent with a minimum of two years business or office experience.
• Strong organizational, verbal and basic computer skills.
• Ability to work holidays, evenings and weekends.

Responsibilities

• Manage flow of information regarding status of customer orders and deliveries between service center and design center staff.
• Reconcile cash transactions including charge cards and bank deposits; process blind cash balancing.
• Review and control open orders, inventory reports and workroom logs; communicate to design teams.
• Identify unrecorded delivered sales and implement procedures to prevent recurrence.
• Assist with cycle counts and inventory control.
• Handle incoming customer communications; research and resolve inquiries per guidelines.
• Update and monitor service work orders; maintain petty cash fund with approvals.
• Coordinate with Design Team to provide exceptional service before and after sale.

Skills

Customer service

Inventory control

Accounts payable

Cash handling

Data entry

Team collaboration

Education

High school diploma

Job description

Posted Monday, August 17, 2026 at 4:00 AM

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home.We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients. We're glad you're exploring the possibility of designing your future with us.

Assist and support the design team with all the tasks necessary to achieve the goals of the team. Including, inventory control, accounts payable processing, reporting, sales processing and customer service.

SPECIFIC RESPONSIBILITIES

• Manage the flow of information regarding status of customer orders and deliveries, follow-up service, etc. between the service center and the design center staff.
• Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger. Process blind cash balancing and exceptions.
• Review and control open order, inventory reports and workroom logs. Communicate to design teams as needed.
• Identify unrecorded delivered sales and implement procedures to prevent future occurrences.
• Assist with cycle counts/inventory control.
• Handle incoming communication from customers. Research and resolve customer inquiries in accordance with company guidelines. Monitor customer problems and identify recurring issues and trends.
• Update and monitor service work orders.
• Maintain petty cash fund ensuring appropriate approval on all petty cash expenditures.
• Coordinate with the Design Team to provide exceptional service to customers, before and after the sale.
• Work cooperatively in maintaining a neat and orderly Design Studio projection.
• Assist customers, front desk, and design consultants as needed.
• Contribute ideas and suggestions that will improve our ability to provide exceptional customer service

Education/Experience

High school diploma or equivalency with a minimum of two years business or office experience.

Other Requirements

Strong organizational, verbal and basic computer skills. Ability to work with others in a team setting. Positive attitude and high energy. Must be able to work holidays, evenings and weekends.

Compensation

The hourly rate for this position ranges from $25.00 to $28.00, depending on experience.

• 401(k) plan (with Employer contributions)
• multiple Medical Plans with Prescription Drug Coverage
• Health Savings Account (including Employer contributions)
• Dental Plan
• Vision Plan
• Basic Group Term Life & Accidental Death & Dismemberment
• Supplemental Group Term Life & AD&D Insurance
• Dependent Group Term Life Insurance
• Short and Long-Term Disability
• Business Travel Accident Life Insurance
• Flexible Spending Accounts – Health Care & Dependent Care
• Commuter Saving Plans – Public Transit & Parking
• Voluntary Whole Life Insurance
• Voluntary Critical Care Insurance
• Voluntary Accident Insurance and Employee Assistance Program.

Benefit availability varies based on full-time or part-time employee classification.