Operations Administrator

Esler Companies; King of Prussia (PA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

Job summary

Esler Companies in King of Prussia, Pennsylvania is seeking an Operations Administrator to manage customer interactions, schedule window and door measurements, and process payments. The role entails handling approximately 40 calls daily, reporting activities, and ensuring timely processing of contracts and payments. Ideal candidates should possess strong customer service skills, excellent communication abilities, and proficiency in Microsoft Excel and Outlook. Benefits include medical, dental, and vision insurance as well as a 401k plan.

Qualifications

• Customer service experience is required.
• Experience with answering and directing phone calls.
• Ability to manage time effectively and stay organized.
• Excellent oral and written communication skills.
• High proficiency in Microsoft Excel and Outlook.
• Flexibility to adapt in a changing environment.

Responsibilities

• Answer inbound and outbound calls, approximately 40 calls a day.
• Maintain accurate and timely reporting of daily/weekly activities.
• Process contracts for new sales by uploading documents.
• Close out completed installations.
• Collect deposits and final payments.
• Schedule final measurements at time of sale.

Skills

Customer service experience

Time management

Organizational skills

Excellent oral communication skills

Excellent written communication skills

Proficiency in Microsoft Excel

Proficiency in Outlook

Adaptability

Job description

Overview

We’re looking for a Operations Administrator to join our team! As a Operations Administrator for Esler Companies – Renewal by Andersen you will interface with customers and design consultants directly to schedule the window and door measurements and collect payments. This role will be answering incoming calls, making outbound calls, and maintaining the flow of jobs by scheduling measures, processing payments and paperwork in a timely fashion.

• Answering inbound and outbound telephone calls (approximately 40 calls a day).
• Accurate and timely reporting reflecting daily/weekly activities.
• Processing Contracts for New Sales-Uploading Documents.
• Closing out completed installations.
• Collecting deposits and final payments.
• Scheduling final measurements at time of sale.

Qualifications

• Customer service experience, required.
• Experience taking and directing incoming phone calls.
• Time management and organizational skills.
• Excellent oral and written communications skills.
• High literacy/competency in Microsoft Excel and Outlook.
• Flexibility and demonstrated ability to adapt well in a changing environment.

Benefits

• Medical, Dental, and Vision Insurance
• Teammate Assistance Plan
• Tuition Reimbursement
• 401k with 50% match up to 6% of your annual pay
• Paid Time Off
• Company Paid Holidays
• Paid Volunteer Time
• And more!

We are a proud equal‑opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug‑free workplace for all teammates. Please note that we participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt‑out at any time.

Posted Salary Range

Starting from USD $22.00/Hr.