Operations & Administrative Associate

Cary Street Partners; Richmond (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Cary Street Partners in Richmond, VA is seeking an Operations & Administrative Associate to support the Wealth Management team. This role requires strong organization and the ability to coordinate multiple tasks with a high degree of accuracy.

Responsibilities include data entry, file maintenance, meeting logistics, client materials preparation, and collaboration with Financial Advisors and Client Service Associates to ensure timely processing and confidentiality.

Qualifications

• 3+ years’ administrative or related experience.
• Associate degree or two years’ college preferred but not required.
• Experience in financial services industry, operations or sales assistant experience preferred.

Responsibilities

• Provides administrative support to Financial Advisors and Client Service Associates.
• Performs routine clerical tasks, including data entry, file clean-up, document downloads.
• Maintains client files and Salentica reports.
• Coordinates meeting logistics such as reserving conference rooms and ordering lunches, drinks or snacks.
• Provides reception coverage, including answering and directing incoming phone calls and assisting visitors as needed.
• Prepares client presentation books and marketing materials.

Skills

Organizational skills

Verbal & written communication

Multi-tasking

Attention to detail

Education

Associate degree or two years college (preferred)

Tools

Microsoft Office Suite (Excel, Word, Outlook)

Job description

Summary Expectations

Operations & Administrative Associate will provide support and perform operational and administrative functions for the Wealth Management team. This position requires excellent communication and organization skills and the ability to effectively coordinate multiple tasks and changing priorities. The Operations & Administrative Associate must be detail-oriented and execute with a high degree of accuracy. This position is non-exempt.

• Provides administrative support to Financial Advisors and Client Service Associates.


• Performs routine clerical tasks, including data entry, file clean-up, document downloads.


• Maintains client files and Salentica reports.


• Coordinates meeting logistics such as reserving conference rooms and ordering lunches, drinks or snacks.


• Provides reception coverage, including answering and directing incoming phone calls and assisting visitors as needed.


• Prepares client presentation books and marketing materials.


• Assists with the check deposit process, ensuring timely and accurate processing in accordance with firm policies and procedures.


• Provides support with proofreading and formatting client and company materials.


• Assists Client Service team with client & custodian paperwork.


• Supports the Client Service team with custodian & Black Diamond reports and data aggregation.


• Maintains spreadsheets for various client events or requirement tracking (i.e., RMDs, overweight cash in account portfolios or accounts in need of rebalancing,) which the advisor or a more senior CSA will review.


• Maintains confidential and time sensitive material.


• May help advisors with expense reports.

Job Type

Full-time

Professional Experience

• Proficient in software applications and programs including Microsoft Office Products – Excel, Word, and Outlook.


• 3+ years’ administrative or related experience.


• Associate degree or two years’ college preferred but not required.


• Experience in financial services industry, operations or sales assistant experience preferred.

Personal Attributes

• Excellent organizational skills and ability to work effectively and independently on multiple projects with different associates in a fast-paced team environment.


• Effective interpersonal, verbal, and written communication skills.


• Ability to learn new processes quickly, take initiative, and work effectively within established procedures.


• Unquestionable integrity and good judgment.


• Collaborative team player with positive attitude.


• Ability to organize and prioritize work with attention to detail.

Compensation

The final salary or hourly rate offered for this role will fall within the range set below based on a variety of factors, including but not limited to, geographic location, experience, skills, and competencies.

Base Compensation: $45,000 - $55,000 Annually

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, medical condition including pregnancy and childbirth, disability, veteran status, or marital or parental status. Cary Street Partners participates in e-Verify and will submit your I-9 documentation to the federal government to confirm your legal eligibility to work in the United States.