Operations & Administration Manager - New York City Office

Casey Family Programs; New York (NY); On-site; USD 83,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off & holidays

Parental leave

Sabbatical after long service

Professional development opportunities

Job summary

Casey Family Programs in New York City seeks an Operations & Administration Manager to oversee day-to-day administrative functions, budget support, and facilities management in the NYC office. The role partners with the Managing Director and leadership team to ensure compliant, efficient operations.

The position requires a college degree and 5 years of relevant office management experience, including supervision, with strong MS Office and SharePoint skills.

Qualifications

• A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required.
• Experience in budgeting, project management, and personnel management is necessary.
• Ability to lead and collaborate with a professional team at all levels within Casey and with external partners.
• Strong organization, critical thinking, and communication skills are required.
• Proficiency in Microsoft Office is highly desired.

Responsibilities

• Oversees administrative functions including finance, contracts, and facilities management.
• Manages MD/Senior Director calendars, travel, meetings, and meeting notes.
• Supports budget development, monitoring, and invoice processing.
• Supervises administrative staff and promotes professional growth.
• Performs other duties as assigned.

Skills

Office management

Budgeting

Project management

Personnel management

Leadership

Education

Bachelor's degree

5 years of relevant office management experience

Tools

Microsoft Office

SharePoint

Budgeting software

Job description

Operations & Administration Manager - New York City Office

Job Category: Non-Field Office

Requisition Number: OFFIC002055

• Posted : May 22, 2026
• Full-Time
• On-site

Locations

Showing 1 location

NY - New York SI Office
New York City, NY 10007, USA

Description

Casey Family Programs, an Equal Opportunity Employer, is the nation’s largest operating foundation focused on safely reducing the need for foster care and building Communities of Hope for children and families across America. Founded in 1966, Casey Family Programs works in all 50 states, the District of Columbia, two territories, and tribal nations to influence long-lasting improvements to the safety and success of children, families and the communities where they live. Casey Family Programs values diversity, equity, inclusion, anti-racism, anti-discrimination, and respect for individuals in the workplace. We encourage candidates with diverse lived experience and perspectives to apply.

This position is in our New York City office and requires to be onsite Monday - Friday.

Job Summary

The Operations and Administration Manager is responsible for management of the day-to-day administrative functions of the System Improvement field office. Designs, implements and oversees effective and efficient administrative processes and partners with the management team and with other Casey work units to ensure compliance with applicable laws, local regulatory requirements, Casey policies/procedures and standards. This position provides support to the Managing Director and management team to accomplish Systems Improvement objectives. Responsible for the management of the field office physical plant to both protect Casey’s investment and to ensure it is a safe and welcoming environment.

• Oversees and manages the full range of administrative business functions including developing and maintaining processes and procedures for financial management (employee expenses, payment authorizations, credit cards, etc.), contract administration, facility management to include equipment monitoring, facility maintenance, building management liaison, security, and other office operations as needed. Responds to incoming inquiries on a wide variety of issues and works extensively with other support units to complete work processes and ensure resolution and timely completion of projects.
• Manages projects and events in conjunction with the MD, Senior Director(s) and work unit leadership team. Research venues, negotiates contracts, organizes food and transportation, sends invitations and prepares meeting materials. Coordinates with work unit staff, other Casey work units, external partners, and vendors to ensure successful project/event completion.
• Maintains the MD and/or Senior Director’s calendar and travel schedule. Works closely with the MD, Senior Director(s), the work unit leadership team, and other internal and external parties to ensure a well-coordinated schedule. Provides support coordinating meetings, preparing documentation, and scribing meeting notes. Administers the SharePoint site.
• Supports the MD or Senior Director and the work unit leadership team in the development of the budget. Provides ongoing budget monitoring and variance analysis; prepares budget adjustments as needed. Works with work unit staff to ensure accurate processing of invoices, expense reports, and other financial items.
• Supervises the administrative assistants and other administrative staff as assigned. Establishes performance expectations, assigns, manages and balances tasks and projects, and manages outcomes. Reviews/approves work, providing feedback and coaching, and ensures opportunities for professional development and growth of supervisees. Provides leadership to administrative staff to promote quality interactions and support to youth and families receiving services and to clinical staff providing services. Utilizes effective conflict resolution and de-escalation skills as needed.
• Performs other duties as assigned.

Qualifications

• A college degree and 5 years of relevant office management experience, including 2 years of supervision responsibilities, is required. Working experience in a similar role may be substituted for a degree.
• Experience in office management, budgeting, project management, and personnel management is necessary.
• The ability to lead and collaborate with a team of professionals at all levels within Casey and external partners is required.
• Strong skills in organization, critical thinking, effective written and verbal communications, listening and ability to balance assertiveness and diplomacy are needed.
• A broad knowledge of computer software is required. Advanced skills in the Microsoft Office suite are desired.
• Proven success in working in a diverse, multi-cultural environment is required.
• Ability to perform effectively in high pressure and stressful work environment. Ability to manage stress and self-care.
• Ability to work onsite full-time to meet the collaborative responsibilities that are essential for position. Regular and reliable attendance is required.
• Physical requirements include the ability to lift and reach for light objects; ability to type and work at a computer for extended periods of time as a primary job function.
• Ability to protect the confidentiality of sensitive information by learning and following all relevant policies and protocols and using sound judgment in the handling and sharing of that information.
• Local travel as well as occasional out of town travel may be required. Driving on Casey business may require use of personal vehicle; adherence to vehicle safety guidelines and qualification for insurance is require.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The typical hiring range for this position in New York, NY is $83,215 to $97,900. The full salary range for the role is $83,215 to $112,585. As a mission-driven organization, Casey strives to balance competitive pay with our mission. Actual placement in the range will depend on a candidate’s job-related skills, experience, and expertise, as evaluated during the interview process.

Casey Family Programs offers comprehensive benefits including medical, dental and vision coverage, accrual of 12 days of annual leave, 12 days of sick leave,10 paid holidays per year, and each employee receives one personal holiday to use each calendar year. Employees that meet certain tenure qualifiers are eligible for up to eight weeks of parental leave for the birth or placement of a child for adoption or foster care. After the completion of 10 years of continuous, full-time regular employment, employees in good standing are permitted for a three-month sabbatical with pay. CFP also offers many opportunities for continued learning, training, and development.

This position will remain open until the needs are met and is subject to closure at any time without notice. It is to your advantage to file your application early as you will not be able to apply once the position has closed.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.