Operations Administration Coordinator - Anchorage

Sonepar USA, Inc.; Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Tuition Reimbursement

Employee referral bonus

Shareholder opportunity

Disability insurance (short & long)

Life insurance for dependents

Wellness program

Gym reimbursement

EAP

Job summary

North Coast, part of the Sonepar family, is seeking an office-focused professional in Anchorage to support branch operations and customer billing. You will process billings, review freight and aging reports, manage the cash box, and handle mail and clerical tasks with a commitment to accuracy and reliable daily on-site attendance.

Candidates should have strong written and verbal communication, customer service experience, and proficiency with Microsoft 365 (Outlook, Excel, Word).

Qualifications

• Accurate, dependable, and detail-oriented.
• Strong written and verbal communication.
• Experience with warehouse processes is preferred.
• Professional, dependable, reliable, and punctual.
• Committed to 100% accuracy and doing each task right the first time (DIRTFT).
• Excellent customer service skills.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, and Word.
• General knowledge of Eclipse and SWMS.
• Self-motivated, resourceful, and skilled at solving problems.

Responsibilities

• Support the achievement of monthly Branch Scorecard goals.
• Process customer billings and credits accurately per requirements.
• Review freight reports and bill incoming/outgoing freight promptly.
• Manage cash box journal, apply payments, and deposit checks.
• Review aging reports for compliance and accuracy.
• Process returned goods and research discrepancies.
• File, track, and resolve carrier and vendor freight claims.
• Process incoming and outgoing mail and perform clerical duties.

Skills

Attention to detail

Written communication

Verbal communication

Customer service

Punctual

Problem solving

Self-motivation

Teamwork

DIRTFT

Tools

Microsoft 365

Outlook

Excel

Word

Eclipse

SWMS

Job description

There's a Place for You at North Coast

A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do:

• Support the achievement of monthly North Coast Branch Scorecard goals.
• Process customer billings and credits accurately and in compliance with company requirements.
• Review freight reports and bill incoming and outgoing freight accurately and promptly.
• Manage the cash box journal, apply payments to customer accounts, and deposit received checks.
• Review monthly aging will-call reports for compliance.
• Review and process returned goods.
• Research and resolve transfer discrepancies.
• File, track, and resolve carrier and vendor freight claims and discrepancies.
• Process incoming and outgoing mail.
• Perform clerical duties, including filing and document retention.
• Perform other duties as assigned.

What You Will Bring:

• Accurate, dependable, and attentive to detail.
• Excellent written and verbal communication skills.
• Experience with warehouse processes is preferred.
• Professional, dependable, reliable, and punctual.
• Committed to 100% accuracy and doing each task right the first time (DIRTFT).
• Excellent customer service skills.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, and Word.
• General knowledge of Eclipse and SWMS.
• Self-motivated, resourceful, and skilled at solving problems.

Physical Requirements and Work Environment:

• Primarily office environment, with extended periods seated at a desk and occasional activity in the warehouse.
• Frequent computer and telephone use.
• Occasional lifting of up to 25 pounds.
• Standard schedule of 40 hours per week, Monday through Friday. Evening or weekend hours may occasionally be required based on business needs.
• Regular and reliable on-site attendance is required.

Additional Requirements:

• Must be authorized to work in the United States without current or future visa sponsorship.
• Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee referral bonus

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."ncelectric company/north-coast-electric ncelec northcoastelectric

Learn more at about

North Coast is part of the Sonepar family of brands: us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email .

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more,Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more,Click here.