Operations Administration Coordinator - Anchorage

Sonepar USA Inc; Anchorage (AK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Tuition Reimbursement

Employee referral bonus

Shareholder opportunities

Disability insurance

Life insurance for dependents

Wellness program

Gym reimbursement

EAP

Job summary

North Coast, part of the Sonepar family, is seeking an Administrative Support Associate in Anchorage to help achieve branch goals and handle daily billing, mail, and office tasks. This full-time role requires on-site presence and offers comprehensive benefits for full-time associates.

You will process billings, handle freight-related tasks, manage payments, and support customer service with attention to detail and accuracy. Join a team focused on reliability and growth.

Qualifications

• Accurate, dependable, and detail-oriented.
• Excellent written and verbal communication skills.
• Warehouse process experience preferred.
• Professional, dependable, reliable, and punctual.
• Committed to 100% accuracy and getting it right the first time (DIRTFT).
• Excellent customer service skills.

Responsibilities

• Process customer billings and credits accurately and in compliance with company requirements.
• Review freight reports and bill incoming and outgoing freight accurately and promptly.
• Manage the cash box journal, apply payments to customer accounts, and deposit received checks.
• Review monthly aging will-call reports for compliance.
• Review and process returned goods.
• Research and resolve transfer discrepancies.
• File, track, and resolve carrier and vendor freight claims and discrepancies.
• Process incoming and outgoing mail.
• Perform clerical duties, including filing and document retention.
• Perform other duties as assigned.

Skills

Attention to detail

Excellent communication

Customer service

Microsoft 365

Outlook

Excel

Word

Eclipse

SWMS

Problem solving

Tools

Outlook

Excel

Word

Eclipse

SWMS

Job description

There's a Place for You at North Coast

A career at North Coast is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Oregon, Montana, Idaho, Alaska, Washington and we are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives.North Coast we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What You Will Do:

• Support the achievement of monthly North Coast Branch Scorecard goals.
• Process customer billings and credits accurately and in compliance with company requirements.
• Review freight reports and bill incoming and outgoing freight accurately and promptly.
• Manage the cash box journal, apply payments to customer accounts, and deposit received checks.
• Review monthly aging will-call reports for compliance.
• Review and process returned goods.
• Research and resolve transfer discrepancies.
• File, track, and resolve carrier and vendor freight claims and discrepancies.
• Process incoming and outgoing mail.
• Perform clerical duties, including filing and document retention.
• Perform other duties as assigned.

What You Will Bring:

• Accurate, dependable, and attentive to detail.
• Excellent written and verbal communication skills.
• Experience with warehouse processes is preferred.
• Professional, dependable, reliable, and punctual.
• Committed to 100% accuracy and doing each task right the first time (DIRTFT).
• Excellent customer service skills.
• Proficiency with Microsoft 365 applications, including Outlook, Excel, and Word.
• General knowledge of Eclipse and SWMS.
• Self-motivated, resourceful, and skilled at solving problems.

Physical Requirements and Work Environment:

• Primarily office environment, with extended periods seated at a desk and occasional activity in the warehouse.
• Frequent computer and telephone use.
• Occasional lifting of up to 25 pounds.
• Standard schedule of 40 hours per week, Monday through Friday. Evening or weekend hours may occasionally be required based on business needs.
• Regular and reliable on-site attendance is required.

Additional Requirements:

• Must be authorized to work in the United States without current or future visa sponsorship.
• Any offer of employment is contingent upon the successful completion of all applicable pre-employment requirements, which may include a background check, drug screening, credit check, and motor vehicle record review, as permitted by law and required for the position.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employee referral bonus
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.