Operations Admin II — Fast-Paced DC Support

FedEx Group; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Corporation in Charlotte, NC is seeking a detail‑oriented Customer Service Associate to handle daily inquiries, data entry, and general office tasks. The role requires strong communication, accuracy, and the ability to manage priorities in a fast-paced environment.

Minimum education is a high school diploma or GED with at least two years of customer service or related experience; retail, dock, or distribution center settings are preferred.

Qualifications

• Two years of customer service or related experience required.
• Experience in dock operations or distribution center setting preferred.
• General business skills including data entry and use of office equipment.

Skills

Typing

Data entry

Phone usage

Customer service

Time management

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation in Charlotte, NC is seeking a detail‑oriented Customer Service Associate to handle daily inquiries, data entry, and general office tasks. The role requires strong communication, accuracy, and the ability to manage priorities in a fast-paced environment.

Minimum education is a high school diploma or GED with at least two years of customer service or related experience; retail, dock, or distribution center settings are preferred.