Operations 24x7 Support (Sr System Administrator)

D2 Consulting; Springfield (VA); On-site; USD 122,000 - 132,000; Full time

Job summary

D2 Consulting seeks a Sr. System Administrator for its Delta Team to provide 24/7 operations support, ensuring system uptime and security for critical infrastructure. This role involves monitoring and incident response in both cloud and virtual environments, working under pressure to deliver mission-critical services. Ideal candidates will have a degree in Computer Science and relevant experience, along with certifications such as CompTIA Security+. Join a team that values professional growth while contributing to national security.

Benefits

Health/Dental/Vision

401(k) match

Accrued PTO

STD/LTD/Life Insurance

Referral Bonuses

Professional development reimbursement

Qualifications

• 3+ years of hands-on experience in system administration.
• Must meet DoD 8140 IAT Level II requirements (e.g., CompTIA Security+).
• Working knowledge of ITIL V4 framework.

Responsibilities

• Monitor compute, cloud, and network resources to ensure SLA compliance.
• Provide hands-on administration of virtual environments via vCenter.
• Own and track incidents using ITSM tools like ServiceNow.

Skills

System Monitoring

Incident Response

Technical Support

Collaboration

Problem Solving

Education

Bachelor’s in Computer Science, IT, or a related field

Tools

VMware

ServiceNow

BMC TrueSight

Splunk

Job description

Operations 24x7 Support (Sr System Administrator)

Operations 24x7 Support (Sr System Administrator)

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• ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
  
  

Systems Administrator (Night Shift – Delta Team)

• ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
  
  

Systems Administrator (Night Shift – Delta Team)

Location: Springfield, VA (On-Site)

Schedule: Wednesday (Alternating) – Saturday | 5:30 PM to 5:30 AM ET (4-on/3-off, 3-on/4-off rotating schedule)

Secure the Mission. Support the Nation. Grow Your Career.

At D2 Consulting, we're more than a company—we’re a team dedicated to delivering mission-critical support for U.S. intelligence operations. As a Systems Administrator on our Delta Team, you'll work the night shift to ensure uptime, stability, and security across a high-availability enterprise infrastructure that directly supports global operations.

If you're passionate about solving complex IT challenges, thrive under pressure, and want your work to make a difference, this role is for you.

What You’ll Do: How You’ll Make an Impact

As an Operations 24/7 Support Technician, you’ll serve as a front-line responder and tier 2+ technical lead in monitoring and maintaining systems critical to CONUS and OCONUS operations. You'll work across virtual, cloud, and physical environments—ensuring 99.99% system uptime and supporting SLA compliance for high-priority infrastructure and applications.

Your daily responsibilities will include:

System Monitoring & Incident Response

• Proactively monitor compute, cloud, and network resources across the enterprise to ensure SLA compliance.
• Triage system alerts and respond to issues impacting data center and user-facing systems.
• Provide hands-on administration and troubleshooting of virtual environments (VMs, hosts, storage, and virtual infrastructure via vCenter).
  
  

Incident & Change Management

• Own, track, and escalate incidents using ITSM tools like ServiceNow.
• Manage and track change execution activities throughout the change lifecycle.
• Create and maintain detailed SOPs and operational reports for system health updates to leadership, mission partners, and customers.
  
  

Technical Support & Administration

• Provide Tier 2+ support for Windows, Linux, storage, and database systems (Oracle, SQL).
• Provision and configure thin client software and virtualized hardware.
• Monitor connectivity and compliance across cloud-based platforms.
  
  

Collaboration & Continuous Improvement

• Work with vendors to coordinate repairs and maintenance for mission-critical systems.
• Identify opportunities for service delivery improvements and automation.
• Contribute to ongoing refinement of operational processes and reporting.
  
  

Who You Are: The Ideal Teammate

You’re someone who takes ownership, stays calm under pressure, and thrives in a fast-paced, mission-focused environment. You’re coachable, dependable, and always looking to support the team. You bring a solutions-first mindset and a passion for continuous improvement.

We’re looking for someone who:

• Investigates and resolves complex Tier 2+ technical issues effectively.
• Excels in medium to high complexity environments with precision and attention to detail.
• Communicates clearly and collaborates across teams.
• Embraces innovation and seeks opportunities to optimize service delivery.
  
  

Qualifications: What You’ll Need to Succeed

• Education/Experience: Bachelor’s in Computer Science, IT, or a related field – or equivalent combination of education and 3+ years of hands-on experience in system administration.
• Certifications: Must meet DoD 8140 IAT Level II requirements (e.g., CompTIA Security+). Working knowledge of ITIL V4 framework (certification or intent to certify required).
• Technical Experience:
• Strong experience with virtual environments (VMware, vCenter).
• Admin experience with Windows and Linux OS (Linux is a plus).
• Familiarity with enterprise monitoring tools such as BMC TrueSight, HP NNM, Splunk, Nagios, WhatsUp Gold, etc.
• Hands-on ITSM experience (ServiceNow preferred).
• Demonstrated awareness of cross-functional IT disciplines and environments.
  

Why D2 Consulting?

At D2, your work directly contributes to national security, and your professional growth is just as important as the mission. You’ll collaborate with a close-knit, supportive team in a fast-moving 24x7 environment where your contributions are recognized and rewarded.

Additional Information

• All your information will be kept confidential according to appropriate guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $122k-132k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
  
  

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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