Operational Technology Systems Administrator

Consolidated Municipality of Carson City; Carson City (NV); On-site; USD 80,000 - 100,000; Full time

Job summary

The Consolidated Municipality of Carson City is seeking an Operational Technology Systems Administrator to manage IT systems and ensure cybersecurity. This full-time position is critical to sustaining seamless operational readiness in the Public Works Department. Candidates must have a relevant degree and extensive experience in systems management. Strong knowledge of operational technology is essential, as well as expertise in network security and performance monitoring.

Qualifications

• Bachelor's degree in Computer Science or related field and five years of relevant experience.
• Knowledge of operational technology and critical infrastructure operations.
• Skills in cybersecurity risk management and network performance.

Responsibilities

• Manage and maintain operational technology and information technology systems.
• Implement and enforce security policies and procedures.
• Monitor system performance and perform root cause analysis.

Skills

Cybersecurity principles

Network and telecom hardware/software configuration

Operational Technology understanding

Systems analysis and design principles

Windows and Linux operating systems

Risk management

Documentation skills

Project management

Communication skills

Troubleshooting skills

Education

Bachelor’s degree in Computer Science or Information Technology

Job description

This is a full-time, FLSA-Exempt positionwith the Public Works Department located in Carson City, Nevada.Under general supervision, manages and maintains operational technology (OT) and information technology (IT) systems to ensure high operational readiness. Responds to technology incidents ranging from minor to catastrophic, promotes automation for efficiency, and performs routine to complex project and analytical work on various systems including physical servers, virtual servers, cloud infrastructure, application servers, applications, web servers, database servers, networks, and communications. Acts as a technical expert and service provider to business stakeholders, applying knowledge, conducting research, and providing analysis to deliver robust technology services within a critical infrastructure environment.

The Operational Technology Systems Administrator may be assigned a variety of tasks based on the operational needs of the Carson City Public Works Department.

Hiring will not take place until after July 1, 2025.

Please Note:Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

** This recruitment will remain open until recruitment needs are satisfied. Individuals are encouraged to apply immediately, as hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. **

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Conducts all work in accordance with applicable laws, regulations, policies, customer requirements, certification requirements, and best practices.
• Maintain thorough documentation across multiple systems: Ensure all operational activities, changes, and configurations are meticulously documented in work order systems, GIS, databases, and relevant applications to support system integrity, compliance, and operational transparency.
• Designs, deploys, and maintains technology systems.
• Manages daily technology operations and services; resolves issues efficiently.
• Manages and audits logon accounts, groups, and policies; ensures appropriate access rights and traceability through logging.
• Coordinates, implements, and executes projects and installations; plans, organizes, communicates, and documents project activities.
• Stays informed about technology developments relevant to City systems, planning and executing changes to maintain service continuity.
• Implements and enforces security policies, procedures, and technologies.
• Monitors system performance, provides performance statistics, and reports.
• Performs root cause analysis for system failures and implements corrective actions.
• Assists in planning, acquiring new/upgraded technology, and decommissioning outdated systems.
• Recommends and implements system modifications for improved efficiency, reliability, and performance.
• Maintains inventory and documentation of system components; plans for capacity changes and end-of-life replacements.
• Mentors team members to enhance IT skills and knowledge; fosters continuous improvement.
• Supervises vendor support personnel and contractors.
• Prepares technical, statistical, and narrative reports, correspondence, procedures, and other materials.
• Utilizes standard office equipment, including computers; drives to meetings or off-site locations.
• Demonstrates courteous and cooperative behavior, promoting a harmonious workplace.
• Integrates, maintains, and communicates infrastructure changes to staff.
• Scans for system compliance, reports findings, and ensures remediation.
• Designs database systems for security and availability; monitors and optimizes performance.
• Manages, migrates, and troubleshoots web servers and applications.
• Plans and implements cybersecurity measures across servers, networks, applications, and endpoints.
• Manages incident response, triage, and forensics; coordinates incident response team activities.
• Implements disaster recovery solutions, plans, and procedures; participates in recovery and restoration efforts to ensure system resilience and continuity.
• Identifies, reports, and aids in mitigating cybersecurity threats and vulnerabilities.
• Plans and executes installations of firewalls, VPNs, network devices, and security solutions.
• Conducts cybersecurity compliance audits, including device discovery, site surveys, and application reviews.
• Designs LAN, MAN, WAN networks for security and availability; monitors and optimizes network performance.
• Maintains and troubleshoots internal PKI systems.
• Operates, maintains, and repairs City-wide fiber optic and microwave networks.
• Ensures availability and performance of technology systems through network monitoring applications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
Bachelor’s degree in Computer Science, Information Technology, or related field; AND five (5) years of professional system analysis and development experience that includes responsibility for managing server environments and complex networks; OR an equivalent combination of education, training and experience as determined by Human Resources.

REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
The following licenses/certificates must be possessed at time of hire/promotion unless otherwise stated and must remain valid and in good standing during employment:

• Valid driver’s license

Required Knowledge and Skills
Knowledge of:

• Comprehensive understanding of Operational Technology (OT) and critical infrastructure operations, with a keen emphasis on the potential impacts and consequences of system failures.
• Comprehensive understanding of cybersecurity principles, including threat detection, risk management, and data protection strategies.
• Systems analysis and design principles, standards, practices, protocols, and procedures.
• Network and telecom hardware/software configuration and troubleshooting, including wireless and fiber optics.
• Windows and Linux operating systems, command line tools, and analysis tools.
• Network protocols, TCP/IP, and packet analysis tools like Wireshark.
• Systems design in various environments.
• Hardware, virtualization, and cloud platforms.
• Network service and application security, including cloud services.
• OS-level logging and centralized log management.
• Active Directory and Azure AD administration and security.
• Encryption technologies, PKI, and certificate management.
• Identity, authentication, and authorization technologies.
• Intrusion detection, firewalls, web application firewalls, and VPNs.
• Standard office practices, including filing and office equipment operation.
• Skills in effectively communicating and interacting with individuals at various organizational levels, both in-person and via telephone.

Skill in:

• Understanding OT business processes, policies, procedures, laws, regulations, and other directives, and applying them to systems architecture.
• Researching, proposing, and validating new systems technologies with a focus on security, efficiency, and value.
• Writing clear and concise reports by gathering information and collecting information, including keeping detailed timelines of incidents.
• Preparing clear and concise program documentation, user procedures, correspondence, reports, and other written materials for technical and non-technical audiences.
• Analyzing systems and problems and providing remedies and corrections.
• Analyzing system requirements,user requirements, documenting businessprocessesand selecting appropriate hardware and software for system design.
• Developing logical procedures and developing tests to validate program design.
• Preparing clear and concise program documentation, user procedures, correspondence, reports, and other written materials.
• Communicating effectively, both orally and in writing, with a variety of individuals in person and over the telephone in resolving issues and/or preparing clear concise user requirements.
• Instructing users in the use of new or enhanced OT business applications, including explaining technical concepts to non-technical users.
• Working without close supervision in standard work situations; organizing own work, setting priorities, and meeting critical deadlines.
• Contributing effectively to the accomplishment of a team or work unit's goals, objectives, and activities.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

SUPERVISION RECEIVED AND EXERCISED:

Under General Supervision- Incumbents at this level are given assignments and objectives that are governed by specifically outlined work methods and a sequence of steps, which are explained in general terms. The responsibility for achieving the work objectives, however, rests with a superior. Immediate supervision is not consistent, but checks are integrated into work processes and/or reviews are frequent enough to ensure compliance with instructions.

PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strength and mobility to work in a typical field setting, including operating hand and power tools; stamina to perform sustained physical labor, including standing, walking, climbing and working in confined or awkward spaces; strength to lift and maneuver materials and equipment weighing up to 80 pounds with proper equipment; work at height of up to seventy-five (75) feet; vision to read printed materials; and hearing and speech to communicate in person or over a radio or telephone. Work outdoors, sometimes in adverse weather conditions and extreme temperatures. Performs tasks in and around industrial equipment and process materials in water and wastewater utility environments. Performs tasks in close proximity to busy roadways and high traffic areas. Work involves exposure to potentially hazardous electrical current and possibility of injury.

Employees must maintain an active telephone. Employees must reside within 30 minutes of Carson City. Employees must be willing to work overtime, shifts, weekends and holidays. Required to be on-call.

CONDITIONS OF EMPLOYMENT:

1. All new employees will serve a probationary period of twelve (12) months. Such employees are not subject to the collective bargaining agreement and may be laid off or discharged during this period for any reason, or no reason.
2. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
3. Any City employee may be required to stay at or return to work during emergencies to perform duties specific to this classification or to perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and/or emergency.
4. Employees shall be required to complete Incident Command System training as a condition of continuing employment.
5. New employees are required to submit to a fingerprint-based background investigation and a drug screen. The fee associated with the background check and drug test must be paid for by the employee prior to beginning employment. Employment is contingent upon passing the background and the drug screening.
6. Carson City participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered employment with Carson City must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 775.887.2103 or go to the U.S. Citizenship and Immigration Services web page atwww.uscis.gov.
7. Carson City is an Equal Opportunity Employer.