Operational Technology (OT) Specialist

MilliporeSigma; Milwaukee (WI); On-site; USD 47,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Other perquisites

Job summary

MilliporeSigma seeks an OT Specialist to deliver OT system implementations and manage day-to-day IT/OT operations in industrial settings. You will drive changes, incident resolution, asset lifecycle, and cybersecurity integration while supporting automation projects and digital transformations across manufacturing scopes.

You will collaborate with OT engineers, technicians, and leadership to ensure service continuity, disaster recovery readiness, and compliant documentation of procedures and

Qualifications

• Associates Degree in Electrical Engineering, Automation Technology, or equivalent.
• High School Diploma or GED with 5+ years of OT experience.
• IT/OT integration and Industry 4.0 concepts are preferred.
• Cybersecurity awareness and ability to implement OT security measures.

Responsibilities

• Execute and test authorized changes to OT systems and report back to the OT Service Delivery team.
• Manage OT system incidents and drive timely resolution.
• Coordinate IT incidents that impact the OT system under charge.
• Manage lifecycle and records of IT/OT assets, including registration and updates.
• Periodically review major and recurrent incidents and apply workarounds when possible.
• Support disaster recovery exercises and improve plans for OT systems.
• Record user queries and initiate appropriate actions (incident management or service requests).
• Translate OT solution design into software/hardware code/configuration.

Skills

OT systems experience

Industrial automation

Cybersecurity awareness

Project management

Data analytics

DOE/process optimization

Education

Associates Degree in Electrical Engineering, Automation Technology, or other engineering discipline

High School Diploma or GED with 5+ years OT experience

Tools

CAD

3D printing

Basic fabrication

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

The Operational Technology (OT) Specialist is primarily responsible for delivering OT system implementations in accordance with approved architectures and for routine day-to-day operational activities on OT systems. The role provides technical expertise to support service continuity, executes change management, manages OT incidents, and maintains lifecycle records of IT/OT assets. The role also handles problem management and knowledge management to improve system reliability and supports IT/OT integration, cybersecurity, and digital transformation initiatives.

Accountabilities

• Execute and test authorized changes to OT systems and report back to the OT Service Delivery team.
• Manage OT system incidents and drive timely resolution.
• Coordinate IT incidents that impact the OT system under charge.
• Manage lifecycle and records of IT/OT assets, including identification, registration, and updates.
• Periodically review major and recurrent incidents, identify problems, communicate errors, and apply workarounds as possible.
• Support regular disaster recovery exercises, conduct lessons learned, and improve plans; assist in disaster recovery activities for OT systems.
• Record user queries via service desk channels, validate them, and initiate appropriate activities (e.g., incident management or service requests).
• Translate OT solution design into software/hardware code/configuration.
• Execute cybersecurity routing activities on OT systems (e.g., access management and patching).
• Support OT engineering and computer system initiatives by performing maintenance activities, developing standard operating procedures (SOPs), troubleshooting system issues, and providing technical assistance for industrial control and automation environments.
• Support Building Automation Technician and Automation & Controls Specialist with navigating OT infrastructure.
• Register, maintain, and promote knowledge on incident resolution and change execution.
• Provide IT/OT integration expertise to connect OT systems with IT infrastructure.
• Apply digital transformation best practices to OT projects and initiatives.
• Contribute to cybersecurity, data analytics, and risk management efforts for OT environments.

Who You Are

Minimum Qualifications:

• Associates Degree in Electrical Engineering, Automation Technology, or other engineering discipline.
• 2+ years of industrial experience with OT systems.

OR

• High School Diploma or GED
• 5+ years of industrial experience with OT systems.

Preferred Qualifications

• IT/OT integration expertise, including knowledge of Industry 4.0 / Smart Manufacturing concepts.
• Cybersecurity awareness and ability to implement OT security measures.
• Project management capabilities for IT/OT and digital projects.
• Data analytics skills for OT data collection and decision-making.
• Service continuity and availability management for OT systems
• Strong problem-solving skills with the ability to identify root causes and develop effective solutions.
• Able to plan and execute work independently even when full information is not available.
• Effective at communicating technical information clearly to a variety of audiences including operators, engineers, and leadership.
• Skilled in presenting technical concepts and system performance updates to management and cross-functional teams.
• Strong organizational, interpersonal, and written communication skills.
• Able to learn and apply new automation, robotics, and mechatronic technologies to support continuous improvement.
• Experienced with prototyping and mechatronic concepts including CAD, 3D printing, and basic fabrication techniques when needed for automation solutions.
• Knowledgeable in DOE and process optimization methods that support automation tuning and system performance.
• Able to work safely in environments requiring PPE and awareness of chemical, electrical, and mechanical hazards.
• Capable of supporting automation systems in both office and production environments.

Pay Range for this position: $34 - $52 per hour

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses.

Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!