Operational Support Associate (Sarasota Int Airport)

SIXT; Sarasota (FL); Sur place; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401k plan

Paid time off

Employee discounts

Uniform provided

Résumé du poste

SIXT is seeking an Operational Support Associate at Sarasota International Airport. You will interact with customers face-to-face, guide them through vehicle options and add-ons, and contribute to fleet readiness and efficient rental operations.

Responsibilities include ensuring vehicle cleanliness, managing inventory, and collaborating across teams to support daily operations. A people-first, problem-solving attitude helps drive sales and guest satisfaction.

Qualifications

• Excellent customer service and communication skills.
• Ability to handle fast-paced environment with positive attitude.
• Basic computer proficiency for internal systems.
• Willingness to work varied shifts including evenings, weekends and holidays.
• Licensed to drive and eligible to work in the U.S.

Responsabilités

• Guide customers through vehicle options, protections, and add-ons while maximizing sales opportunities.
• Support customers throughout their rental journey and collect feedback to maintain high service standards.
• Oversee fleet operations including vehicle readiness, inventory, and coordination with service partners.
• Ensure vehicle cleanliness and perform routine checks for fleet presentation.
• Maintain accurate records of inventory and customer interactions, collaborating with teams.

Description du poste

Operational Support Associate (Sarasota Int Airport)

• Full-time
• Department: Branches & Operations
• Legal Entity: Sixt Rent a Car, LLC.

Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $19.50 per hour.

YOUR ROLE AT SIXT

• You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities
• You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards
• You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal
• You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation
• You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

YOUR SKILLS MATTER

• Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives
• Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences
• Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency
• Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs
• Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays
• Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record

WHAT WE OFFER

• Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays
• Employee Assistance Program Access support whenever needed through our Employee Assistance Program
• Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance

All your information will be kept confidential according to EEO guidelines.

About us:

We are a globally leading mobility service provider with a revenue of €4.3 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 100 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.