Operational Specialist (Part Time)

CSA Global LLC; Washington (District of Columbia); On-site; USD 55,000 - 83,000; Part time

Job summary

CSA Global Inc. in Washington, DC is seeking an Operations Specialist to provide on-site, part-time support for the Shore Enterprise Operations Center (SEOC).

The role involves 12 hours per day on-site, ensuring situational awareness and rapid information flow for Navy operations, with backup support for full-time specialists. You will synthesize SITREPs and reports, perform root cause analyses, and deliver data-driven recommendations to improve incident response, force protection, and

Qualifications

• Active Secret Clearance required.
• 5+ years in continuous operations center watch and intelligence reporting.
• Experience monitoring unclassified and classified C2/C4I systems in a 24/7 environment.
• Strong knowledge of NIMS, ICS, US Navy reporting processes, and crisis action planning.
• Proficiency with MS Office, especially Excel pivot tables, SharePoint, and Power BI.
• Able to synthesize SITREPs and spot reports; perform COA development and root cause analysis.

Responsibilities

• Synthesize and analyze SITREPs, spot reports, and messages to identify trends.
• Perform root cause analysis on operational data to identify vulnerabilities.
• Provide data-driven recommendations to improve incident response and planning.
• Analyze cross-domain reporting to assess impact on readiness and continuity.
• Integrate Navy data into enterprise trend models for better communication.
• Build and maintain data architecture for trend dissemination.
• Provide 24/7 SEOC coverage and monitor SEOC systems for alerts.
• Brief high-level summaries to Government representatives as needed.
• Support COOP execution and track SEOC equipment status.
• Follow security procedures and ensure proper handling of classified material.

Skills

Secret Clearance

5+ years ops center

C2/C4I monitoring

NIMS/ICS knowledge

OPREP-3 familiarity

Power BI

Excel (pivot tables)

SharePoint

Written & oral comms

Education

Bachelor's & Master's in EM/Disaster Prep/Analytics/Public Admin/Policy/Business

Tools

Power BI

Excel

SharePoint

Job description

Client Solution Architects (CSA) is currently seeking an Operations Specialist to support our Navy client onsite in Washington, DC.

This position will support Part Time hours, including required hours each month to maintain access to the systems while also providing backup for full time Operations Specialists.

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

CSA Global Inc. is seeking an Operations Specialist to provide 12 hours/day , on-site support in monitoring, collecting, and sharing all aspects of reporting information associated with the operations of the Shore Enterprise Operations Center (SEOC), currently located with Building 111 at the Washington Navy Yard. Primary responsibility includes maintaining situational awareness (SA) and situational understanding (SU) in accordance with the Commander’s Critical Information Requirements (CCIRs) and with local directives and standard operating procedures. This requirement is often performed independently and serves as the command’s first line of critical information flow.

How Role will make an impact:

• Synthesize and analyze all incoming reporting streams--to include Situational Reports (SITREPs), spot reports, and global installation messages--to actively create, identify, and recommend overarching operational trends, patterns, and anomalies.
• Conduct rigorous root cause analysis and deep-dive assessments on the total volume of operational reporting to recommend localized or enterprise-wide vulnerabilities, directly supporting Commander's decision-making.
• Utilize operational report trends and established reporting triggers to generate data-driven recommendations and predictive analysis, improving immediate incident response, force protection, and crisis action planning.
• Analyze cross-domain operational reporting to determine the broader impacts of ongoing events on Shore Enterprise readiness and continuity of operations.
• Improve fleet integration and Type Commander (TYCOM) communication by integrating and translating Navy Component Commander (NCC) and TYCOM operational data into enterprise-wide trend models.
• Establish and maintain a data architecture that supports the compilation, organization, assessment, and rapid dissemination of trend analyses generated from all available reporting methods.
• Provide continuous 24/7 SEOC operational coverage.
• Actively monitor unclassified and classified SEOC information systems for updates, alerts, and operational changes.
• Screen, categorize, analyze, and format all incoming message traffic for rapid distribution.
• Disseminate critical intelligence and situational updates in real time.
• Support Crisis Action Team (CAT) operations, fully utilizing the C4I Suite and other available SEOC information systems.
• Provide approved oral and written responses, as well as high-level briefings, to queries on behalf of the Government representative.
• Execute Continuity of Operations (COOP) plans when directed.
• Track the status of SEOC equipment and report in accordance with local policy and standard operating procedures (SOPs).
• Follow local security procedures, comply with all regulations governing secure communications equipment (COMSEC), support Navy Information Assurance (IA) requirements, and ensure the proper handling of classified material within an open-secret secure space.

Requirements:

What you’ll need to have to join our award-winning team:

• Clearance: Must possess and maintain an active Secret Clearance.
• A minimum of five (5) years of combined experience in continuous operations center watch standing and evaluating operational intelligence/reporting to identify trends.
• Demonstrated experience actively monitoring unclassified and classified Command and Control (C2) or C4I systems, screening high volumes of message traffic, and maintaining Situational Awareness (SA) in a high-tempo, 24/7 environment.
• Strong knowledge of the National Incident Management System (NIMS), Incident Command System (ICS), US Navy reporting processes (e.g., OPREP-3), and crisis action planning.
• Proficiency in Microsoft Office productivity tools, with a strong focus on Excel (pivot tables, data modeling), SharePoint list management, and data visualization tools (e.g., Power BI) to track and project trend data.
• Strong experience in synthesizing multi-source operational reporting (e.g., SITREPs, spot reports) to identify historical patterns, conduct root cause analysis, gap analysis, and Course of Action (COA) development.
• Exceptionally strong written and oral communications skills, with the personal decorum, temperament, and bearing required to successfully brief Flag Officers and senior civilian executives during rapidly evolving incidents.
• In-depth knowledge of Emergency Management Program Assessment.

What Sets You Apart:

• Bachelor’s and master’s degree in Emergency Management, Disaster Preparedness/Response, Analytics, Public Policy, Public Administration, or Business Administration.
• Direct knowledge of or experience with the Navy installation EM program

Physical Requirements:

• Sit for extended periods of time and work at a computer workstation
• Use hands and fingers to operate keyboards, mice, and other input devices
• Communicate effectively, both verbally and in writing
• Specific vision abilities required may include close vision, distance vision, depth perception, and the ability to adjust
• Stand, walk, bend, or reach; Access equipment located in data centers, offices, or under desks
• Lift and/or move equipment weighing up to 25 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act (ADA).

Equal employment opportunity, including veterans and individuals with disabilities.

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